Mixed. The gelato is good, not great. But the customer service is really unfriendly. We were not greeted when we entered even though no one was there (always a bad sign). The flavors that we choose were good except lemon which tasted old. THe real issue was with the next customers, they ordered a banana split and were given one without toppings. WHen they complained, the guy said it wasn't suppose to have toppings! After some discussion they did get toppings but WOW!