The noise from the busy road comes right through the doors to outside even to rooms that are farthest back from the road, since it's a really small hotel. Plus noise from anyone taking at all outside. The problem is, smokers hang out right outside their doors at all hours of the night/morning and any conversations come right into your room. I barely slept the entire time I was there. Also, the rooms are supposedly non-smoking, but mine had that stench of cigarettes, probably just all the smoke from right outside our doors seeping in, there was also a big gap between the bottom of my door and outside where I could see light coming through. Unusually bright lights in the parking lot, while good for safety, but made it very difficult to get sleep; I couldn't even tell if the sun was out or not they were so bright. Noise and quality of sleep are the main reasons I wouldn't stay here again at any price.
Most of the lights in the room weren't working when I checked in. The light bulbs were burned out. I guess housekeeping cleans with the doors open to the outside and doesn't check them, and no one else had complained. The phone also didn't work. The bathtub had no stopper so I wasn't able to take a bath.
The breakfast space wasn't nearly large enough for people to move around and everyone crowded into it right at 6 am to fight for the food, which quickly disappeared because not enough was sitting out...heard the breakfast attendant say she didn't know if there were more hard boiled eggs beyond the dozen that had just disappeared, disappointing a bunch of people, and it was around 6:05.
The cleanliness of the room was fine, and the front desk staff were nice and helpful when I noticed the light bulbs, making this an ok option for just finding a place that is reasonably well maintained. But given the quality of the stay with all the noise you have to deal with no matter what room you get, they charge way too much.
- Official Description (provided by the hotel):
- The Quality Inn in Hayward, CA is comprised of 62 elegant & very modernise non-smoking hotel rooms and offers three different rooms types:1 King Deluxe with Sofabed - Non Smoking, 2 Queen Deluxe - Non Smoking, and1 King Deluxe Accessible - Non Smoking can accommodate two guests, while the two Queen Queen deluxe Non Smoking rooms can accommodate up to four. All guest rooms at our Hayward hotel are ADA Defined service-animal friendly and include an alarm clock with USB Charging Port, 32-inch flat screen TVs, iron and ironing board, hair dryer,In Room Instant Coffee (Regular and Decaf) microwave, refrigerator, air conditioning,Modern Vanity LED Makeup Mirror,free high-speed wireless internet access( Wi-Fi ),Computer Desk & Chair,Direct Dial Phones and more. Guest rooms also offer upgraded bedding, plush towels, and premium toiletries to make sure your visit to Quality Inn, Hayward is a memorable one. ... more less
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- Also Known As:
- Comfort Inn Hayward Hotel Hayward
- Hayward Comfort Inn