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“Great place” 5 of 5 bubbles
Review of Crystal Hotel

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Crystal Hotel
Ranked #49 of 68 Hotels in Sihanoukville
UK
Level Contributor
49 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Great place”
5 of 5 bubbles Reviewed 20 January 2012

Crystal hotel, Sinhoukville

Turned up on spec after a disastrous check in at the hotel next door...anyway that's another story, the hotel was not as described.

The crystal was...very good hotel.
Nice rooms....good air con and bathroom.
View from window not the best but not bad, have come to learn on my 3 month travels, that they never are unless you are willing to pay 70£ a night.

Breakfast was one of the best I've had on my travels.

Beach just over the road...1 minute walk...plenty of eateries around.

Wou.d I recommend this hotel...most deffinately, wouldn't hesitate.

  • Stayed January 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jjcheffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

21 reviews from our community

Traveller rating
    2
    6
    7
    3
    3
See reviews for
5
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3
Business
0
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Melbourne, Australia
Level Contributor
93 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 bubbles Reviewed 4 January 2012

I was sent to Crystal Hotel because my room was double booked elsewhere.

The room that I was offered was a twin room. When I went in I smelled a strange smell but figured it must have been from the fridge, which had it's door opened and appeared to be airing out.

When I began to settle in to my room, I noticed that the bed covers were a disney print, this room was intended for children. I put two and two together, the smell that filled the room was the same that you would smell at a child care centre, like dirty nappies. With that thought I pulled back the bottom sheet to reveal the most disgusting and smelly mattress that I have ever come across. I checked the other bed and it was identical.

I went to reception to ask to move rooms but the young man serving could barely speak a word of English. I had to haul him up to my room to show him the mattress and I think he got the picture. I was eventually moved to another room. It was also twin and the mattresses were also stained but no where near as bad and not smelly. The mattresses were were foam rubber though with that egg carton type top to them, very uncomfortable to sleep on.

The bathroom also stunk and didn't appear overly clean. I am not a princess and am happy with basic rooms, my main concern is that they are clean and this one simply wasn't.
But after arriving at the hotel at 10.30pm after 15 hours travelling to get to my original hotel who had sold my room, I reluctantly stayed. But I will never be back, nor ever recommend it.

I wish I had thought to take a photo. You wouldn't have believed it!

Room Tip: If you get a twin or child's room ALWAYS pull the sheet back and check the mattress
See more room tips
  • Stayed January 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Wandering_Ozzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Sihanoukville hotels

San Diego, California
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 23 December 2011

It was my first time with my family to visit Sihanoukeville and very excited to the see the beach. As soon as we arrived I was happy that the Ochheuteal beach is just a few walks away from the hotel. We dropped our bags and go straight to the beach. My only concern is the room is a little bit dark and was difficult to communicate with staff on the phone when we asked for the WIFI password and requested for an extra pillows and towels. I would say our stay is satisfactory in general.

  • Stayed December 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank PGM2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Udon Thani Province, Thailand
Level Contributor
160 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 bubbles Reviewed 11 November 2011

If you are looking for good value Hotel near the beach, the Crystal Hotel is a good choice.
Lots of Restauants all around.
The price and the value was for me good, so I came more times in the last years.

  • Stayed December 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Alfred06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sicily, Italy
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 5 August 2011

nice hotel with good view of the sea from room. size of room is just right. however, room and bathroom smelt and small other than that, it's value for money, room has minibar, Roof top restaurant served Asian food and warm coffee. it close to the beach.

  • Stayed October 2010, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kapolohary007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crystal Hotel

Property: Crystal Hotel
Address: Ochheuteal Beach, Sihanoukville, Cambodia
Region: Cambodia > Sihanoukville Province > Sihanoukville
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #49 of 68 Hotels in Sihanoukville
Number of rooms: 45
Reservation Options:
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