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“No where near worth the price. King Suite disaster.”

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Comfort Inn & Suites near Long Beach Convention Center
Ranked #20 of 58 Hotels in Long Beach
Certificate of Excellence
Reviewed 31 October 2017

I chose this hotel because it was the closest national chain near the home of my regional sales associate I was visiting on business. I got an email that the hotel was doing renovations but since I'd be in late and leaving early, it didn't matter to me. Once I arrived the construction going on wasn't a big deal at all. I had booked a King suite. The front desk staff was friendly and professional.
The bottom dropped out when I got to my room. It was in terrible shape. The wall paper was torn in several spots and large patches of wallpaper were clearly visible. The office chair was completely flattened out and torn. The couch was stained. Fixtures were loose and crooked. There was a huge long crack in the ceiling. For $125 per night I could have stayed in a Hampton or Holiday Inn Express a bit further away and had a nice room. I'd stay away from this one.

Stayed: October 2017
Thank Rick T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 462 reviews

Reviewed 3 October 2017

Everything was very good on the inside, the rm was very nice and the beds very comfortable, but as far as the outside goes, it literally looked like a warzone of like a tornado had come thru. I knew they were doing renovations but nothing like this! And not to this extent. They really should've closed their hotel during this time, better to lose SOME money and have it closed then lose more money by offending guest and losing them for future stays....I, for one will never be staying here again. And another thing, they couldn't have the breakfast for some reason so they gave us a voucher for the Starbucks close by but it was only enough for ONE person. When I asked them if I could have another one, they said they could only give out one per rm....Needless to say, it definitely didn't make up for the breakfast we didn't get at the hotel.

Stayed: September 2017
1  Thank desratlindaS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2017

I stay here for 1-2 nights a week on business in Long Beach, so I knew about the construction before booking. Hotel choices close to here are limited, but my experience is really pleasant every week. James is always there to check me in, greeting me warmly by name. Mirna always has the room neat and tidy, and it's nice to have the A/C already on in the room when I arrive-- it's been pretty humid in Socal lately. It's these little nice touches that keep me coming back.

The rooms are pretty spacious, and in additon to the A/C it's always nice to have a refrigerator and microwave. A nice little desk and chair for me to work on my laptop as well.

The construction can indeed seem pretty rough for folks looking for a pool or entrances that may be blocked. But there's never any activity at night or when I'm in my room, so it really isn't a big deal other than seeing it when you arrive. I mean, how many people really come to swim in the pool here? Downtown LB is amazing and not far away. Much better way to spend leisure time if you're staying here.

The neighborhood is mixed, though I've never felt unsafe when coming or going. There's an Albertson's grocery store, CVS, and Starbucks right across the street, so I really appreciate the convenience when I need something.

Room Tip: 2nd floor rooms (balcony and normal) have no foot traffic passing the windows
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  • Stayed: September 2017, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Cliff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2017

I booked this hotel on March 13 for a two night stay on July 25th and 26th. The confirmation I received said that they did have "guest room upgrades and public area enhancements" going on from December 2016 until March 2017. When my husband and I arrived to check in July 25th, I couldn't believe the hotel was even open. The pool was filled with construction debris, and there was black plastic covering most of the first floor all around the building. My husband went in to talk to the front desk person, who didn't seem too concerned about the state of this place. Needless to say, we did not stay there that night. I will be contacting Choice Hotel's corporate offices about this...hopefully they'll care enough to at least respond.

Stayed: July 2017, travelled as a couple
Thank Westbo6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortablelb, General Manager at Comfort Inn & Suites near Long Beach Convention Center, responded to this reviewResponded 10 August 2017


We sincerely apologize that our hotel property was still going under renovations at your day of arrival. Initially our time table was to be completed by March 2017, but with the delays we have had to alter these dates and have reflected this on all our booking websites. We contact our arriving guests notifying them of the delay via email or phone. I am so sorry, I am not sure if there may have been a slip up or if you may have booked through a third party which doesn't reveal contact information for our guests. As you've mentioned about the black tarp, we do have this up to create a safety barrier from the construction area. We sincerely apologize for the inconvenience this may have caused during your trip.

Have a great day,
Noeleen B.M. Taufete'e
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2017

The good:

The hotel is conveniently located near many eateries and groceries. The hotel is also a short drive from the convention center and the beach and provides an affordable alternative to the pricier options down there.

Our room was clean and spacious. While there were few extras, the fridge was nice. The complimentary breakfast was modest but plentiful.

The bad:

The pool area as well as one of the corridors of the hotel were under construction. We had to walk through the construction to get to our room. I'm sure everything will be great when they are done, but at the time it was somewhat of a nuisance.

  • Stayed: March 2017, travelled on business
    • Location
    • Rooms
    • Service
2  Thank H4931YJadams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites near Long Beach Convention Center

Address: 200 E Willow St, Long Beach, CA 90806-2624
Phone Number:
Region: United States > California > Long Beach
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Long Beach
#8 Family Hotel in Long Beach
#11 Business Hotel in Long Beach
Price Range: RM510 - RM2,365 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites near Long Beach Convention Center 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Ideally located Comfort Inn & Suites provides easy access to waterfront attractions, including the historic Queen Mary ocean liner, Carnival Cruise Terminal and the Royal Caribbean Cruise Line and Catalina Island. The hotel is also just 3 miles from the Long Beach Airport. ... more   less 
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Also Known As:
Comfort Inn & Suites Long Beach Hotel Long Beach
Comfort Inn And Suites Long Beach
Comfort Inn Long Beach
Long Beach Comfort Inn

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