Room was extremely tight for 2 adults 2 kids. Bathroom door was a sliding door and never fully closed. Even when pulled across on it's track there was a gaping 1/2 in space from top to bottom. No privacy at all. How embarrassing with your teen children...Imagine if you had to share this room with a co-worker! No fan in bathroom. Dirty dishes put out in am were still there at 10PM. When I told the front desk, they said that it is not the cleaning person's job to pick up one dirty dish. No do not disturb sign, had to write one by hand! Asked for one 2 x. Then they put one on our door while we were gone and did not clean it all day.
Asked waiter a question, his response was, "I'm a temp." My 10 yo daughter asked the waiter for water multiple times, no water was given. She had to get up and go to the bar, where they poured her a scalding cup of water, to walk across the restaurant with on her own!
When I told the front desk that we asked for a roll away bed on the reservation, she said that is only for king rooms, but on my reservation I clearly chose 2 doubles and it gave the option of a roll away bed. When I told them the bathroom door could not shut, she said all the doors are like that...so you have to wonder, why anyone would ever go back to a hotel with a bathroom with NO FAN that let all the loveliness of using the toilet spread throughout your cramped damp room?
- Official Description (provided by the hotel):
- Cherish the pampered lifestyle when staying at Beverly Hills Marriott. Near Rodeo Drive and within the Los Angeles vicinity, our Beverly Hills, CA hotel balances business and leisure with thoughtful amenities and personalized services in a setting that's relaxing yet exciting. Sample classic American cuisine with a California twist at our celebrated restaurant, or savor a favorite wine or cocktail in the chic lobby bar. Guest rooms at one of the newest Beverly Hills hotels offer sweeping views of Hollywood and Century City while seamlessly blending modern technologies and creature comforts. Elite Marriott Rewards members can unwind 24 hours a day in the Club Lounge with flexible spaces to work, connect and recharge. In downtime, all visitors will appreciate our hotel's heated outdoor pool with contemporary chaise lounges and elegant deck furnishings. The professional staff at our Beverly Hills hotel stands committed to making your stay as productive, successful or tranquil as you desire and deserve. ... more less
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- Also Known As:
- Crowne Plaza Beverly Hills Hotel Los Angeles
- Crowne Plaza Los Angeles
- Beverly Hills Crowne Plaza
- Crown Plaza Beverly Hills