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Reviews (1,282)
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Reviewed 5 October 2017

We checked in on a Friday for a two night stay at the end of September. The hotel staff found our reservation and got us checked in very quickly.

The property consists of several buildings located in K Country, which is a short drive from Calgary. Lodgings, conference facilities, shops, restaurants, and pubs are all part of this small self-contained village. There are lots of hiking trails and wonderful views to enjoy. We are already planning a return trip for next year.

Room Tip: Stay away from the main entrances to avoid tour buses.
  • Stayed: September 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank S2691JCphilipm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joannacatherine, Guest Relations Manager at Pomeroy Kananaskis Mountain Lodge, responded to this reviewResponded 6 October 2017

Good Day;

We're thrilled to hear you're already planning your return visit! Our Nordic Spa will be open in early 2018, so hopefully you have time to enjoy some blissful R&R during your stay.

Kind Regards,
Joanna Gregson
Delta Hotels by Marriott Kananaskis Lodge
joannag@lodgeatkananaskis.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2017 via mobile

We stayed here almost a full week and enjoyed the spacious room, the position and the cleanliness. However, we appreciated much less certain details such as very poor and rushed service at the pub, pricy and average quality of the meals in general, unstable internet connection and the fire alarm going off at 4am for 30 minutes ...

Stayed: October 2017, travelled as a couple
1  Thank chibakun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joannacatherine, Guest Relations Manager at Pomeroy Kananaskis Mountain Lodge, responded to this reviewResponded 3 October 2017

Thank you for sharing your feedback with us and highlighting some areas that we can improve on. Although we failed to deliver a flawless experience during your week long stay, we hope to have the opportunity to welcome you back to Kananaskis in the future!

Warm Regards,
Joanna Gregson
Delta Hotels by Marriott Kananaskis Lodge
joannag@lodgeatkananaskis.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2017

My wife and I en route to Canmore recently visited the Market Cafe situated within the Delta Lodge Hotel. This facility has been renovated recently and proved very comfortable with free wifi, phone/computer charging facilities and very pleasant seating. The cafe offers very reasonably priced food (muffins. pastries,sandwiches etc) and coffee. We found the staff (Duncan and Drew) extremely helpful and courteous. Well worth a visit

Stayed: September 2017, travelled as a couple
Thank dmj27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joannacatherine, Guest Relations Manager at Pomeroy Kananaskis Mountain Lodge, responded to this reviewResponded 27 September 2017

Dear dmj27;

Thank you for your review. We'll be sure to recognize Duncan & Drew on your behalf and hope you'll come back to visit us again soon!

Kind Regards,
Joanna Gregson
Delta Hotels by Marriott Kananaskis Lodge
joannag@lodgeatkananaskis.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2017

This Marriott is wonderful! Restaurants are great. The staff was amazing. Location wise, it is far from main town and probably best for travellers with own transportation.If you are travelling during the Summer months here,just be aware that the hotel is not air-conditioned. We stayed for 2 nights and it was over all 5/5.

Stayed: August 2017, travelled with family
Thank islandgirl_eds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joannacatherine, Guest Relations Manager at Pomeroy Kananaskis Mountain Lodge, responded to this reviewResponded 27 September 2017

Dear islangirl_eds

Thank you so much for your review! We're delighted to know you enjoyed your time with us. Also, for future reference, the Lodge will be air conditioned by next summer.

We hope to see you again soon.

Sincerely,
Joanna Gregson
Delta Hotels by Marriott Kananaskis Lodge
joannag@lodgeatkananaskis.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2017 via mobile

First of all we will be back !!We felt at home from the bellboy greeting to the Starbucks coffee at 6am to fuel our trip to Banff-Lake Louise-Jasper.The Blacktail Bar is a must for apps/dinner,manager Kyle was on hand and made us feel at home!!

Stayed: September 2017, travelled with family
Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joannacatherine, Guest Relations Manager at Pomeroy Kananaskis Mountain Lodge, responded to this reviewResponded 25 September 2017

Dear MikeB,

We're delighted to hear your stay with us exceeded your expectations! Thank you for taking the time to share a review and we hope to see you again soon.

Kind Regards,
Joanna Gregson
Delta Hotels by Marriott Kananaskis Lodge
joannag@lodgeatkananaskis.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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