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Reviews (318)
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Traveller rating
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25
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All reviews boutique hotel palo alto silicon valley stanford hospital great hotel el camino a wonderful stay business trip rooms are spacious valet parking love this hotel home away from home room service front desk staff menlo lyle staycation
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Reviewed 3 weeks ago via mobile

This hotel is beautiful, clean, well kept, and the staff is so attentive. Josh helped us and was amazing both days! The restaurant inside has amazing drinks and food selection. They could accommodate our vegan diet restrictions as well. The rooms are beautifully set up and the bed is so comfortable. I highly recommend staying here!

Date of stay: January 2023
Trip type: Travelled as a couple
Thank daniellekW8675EC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Tony Mhesin, Guest Services / Front Office at Park James Hotel, responded to this reviewResponded 3 weeks ago

Dear daniellek,
Thank you so much for this delightful review! We are so glad to hear that your stay here was excellent. Its so nice to know that enjoyed our hotel as well as the restaurant. We look forward to having you stay with us again!

Best,
Tony

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Reviewed 3 weeks ago

The Park James provided a much-needed Staycation respite for us. I am a local who after a trying month lost power during the rain storms on the day my wallet was stolen. Every single staff member, from the valet parker, to the front desk staff, to housekeeping, to the managers went out of their way to do something extra to help us and provide a spark of joy to our day. Breakfast at the Coffee Kahve was not only delicious, but provided a cozy place to get work done while the cheerful staff refilled coffee and water. The Oak and Violet restaurant dinner food and cocktails was superb, as was room service. The room was spotless, beautiful, filled with light and comfortable. Thank you Park James Hotel!

Date of stay: January 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Cindy H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Tony Mhesin, Guest Services / Front Office at Park James Hotel, responded to this reviewResponded 3 weeks ago

Hello Cindy H,
We would like to thank you for this wonderful review! Your feedback means a lot to us. Its great to hear that we were there to help you out in times like this and we are glad that this commitment was reflected in your visit. We hope to see you here soon with us next time.

Best,
Tony

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Reviewed 4 weeks ago

So welcoming, everyone was there to help you to fell the most comfortable ... They did far more that i would expected , everyone was polite, discrete and warm at the same time... I will definitely come back

Date of stay: December 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank azemorse
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Tony Mhesin, Guest Services / Front Office at Park James Hotel, responded to this reviewResponded 3 weeks ago

Azemorse,
Thank you for kind words and taking the time to share your feedback. It lovely to hear that your stay was comfortable and it was our pleasure to serve you. We hope to see you here with us soon!

Thank you,
Tony

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Reviewed 4 weeks ago

We had a power outage at our house due to the storms and Park James was very accommodating getting us a reservation last minute. We would have been out of power for a few days. The staff was very friendly and helpful. Definitely recommend staying here!

Date of stay: January 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Lori Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Tony Mhesin, Guest Services / Front Office at Park James Hotel, responded to this reviewResponded 3 weeks ago

Dear Lori Z,
On behalf of the Park James staff, we would like to thank you for your kind words. IT has been our absolute pleasure to serve and being there for you in time of need. We cant wait to share your review with our team as I'm sure this will put a smile on their faces. We would love to see you here again in the future!

Best,
Tony

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Reviewed 4 weeks ago via mobile

Stayed at the Park James over Thanksgiving. This is an outstanding boutique hotel with a great courtyard patio space. We had an issue with a noisy neighbor, and management went above and beyond and upgraded us to a stellar suite. I would not hesitate to stay at the Park James next time I’m in the area.

Date of stay: November 2022
Trip type: Travelled with family
Thank WinstonW737
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Tony Mhesin, Guest Services / Front Office at Park James Hotel, responded to this reviewResponded 4 weeks ago

Winston W,

Its so great to hear that you had a great experience here with us. Also, we are glad that we were able to help solve your noise issue as well. Our team will be so happy to hear that we were able to make your stay memorable and would love to see you here with soon.

Best,
Tony

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