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“Very nice hotel with an odd rate structure”

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Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course
Ranked #21 of 56 Hotels in Monterey
GreenLeadersSilver level
Reviewed 25 June 2011

The hotel was fantastic. Nice rooms, great staff, comfy beds. And I LOVED the fireplace lounge. The rate structure threw me off though. I was traveling for work with several colleagues and we all had different room rates for the same type of room. Also, some room rates included breakfast and some didn't. If you book here, make sure you know what's included with your rate.

  • Stayed: June 2011
    • Value
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Thank mkirkner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,716 - 2,720 of 3,559 reviews

Reviewed 25 June 2011

I was there for a business meeting, the ENTIRE team of staff are nothing but professional and friendly. During my short 1 day stay, I must have personally encountered 10+ people there: Housekeeper, Bellman, Front Desk, Shuttle Driver, Operator, Restaurant server, maintenance .......... EVERYONE is well trained and professional.
It is my opinion that Steve Wynn of the world can always get the money he wants and built a better, nicer hotel in Vegas, but money cannot buy a hotel team with great working culture like this hotel has.
Perhaps the two different drivers' SAME reply to me sums up best of this hotel: When you are working in such an environment like such, it is very easy to be happy coming to work.

Room Tip: Ask for golf course side, top floor
  • Stayed: June 2011, travelled on business
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Thank VacationMom2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2011

Though an older resort, it is located directly next to the golf course, a definite draw for golfers. The decor of rooms is very nice and modern, but the rather loud noise from the water lines whenever nearby rooms use water are noticeable at night--not awful but seems to indicate the age of the place. It was nice to have a bar and restaurant on-site, and there is also the Spa. The resort is only about 1.5 mi. from Cannery Row, so is a convenient location. Got a very good deal through Priceline, but found the "Resort Fee" of $15/day a sneaky, lame ad-on upon checkout. Wouldn't have been irritated had this been included up-front, just seems lame to learn about when checking out (is some vague verbage in the priceline reservation alluding to such a possible fee). As we were checked in by a computer since nobody was at the desk, we were not told of this on arrival. Anyhow, having enjoyed many stays at various Hyatts, the rather condescending "I am sorry that you did not notice our notification of the Resort Fee" was even more irritating. This, we were told upon checking out, is for two bottled waters, "complementary self-parking", etc. Wow. The sneaky, lame method is really the issue for me, not the amount. Besides, on checking out, it is really too late to do anything but pay this additional fee. Anyhow, sad to spend so much time on this issue, as everything else was great-location, amenties, staff, and service.

  • Stayed: April 2011, travelled as a couple
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Thank czeillemaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2011

This was a decent hotel. It's not as upscale as some of the others in Monterey, but the location is convenient, the rooms are adequate, and even though our room overlooked the freeway, we didn't hear any noise at night. We would stay here again.

  • Stayed: May 2011, travelled with family
    • Value
    • Sleep Quality
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Thank Girlstar128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2011

Monterey is a cool place but a bit too much of the "let's get the tourist" mentality. Definitely evident at Hyatt Regency.

Pros:
Fridge in the room.
Nice fitness center.
On site sports bar was really good. Reasonable prices and great atmosphere.
Facilities seemed nice but it was too cold to use the pool etc.

Cons:
Charge for wi-fi (but free in the lobby). Bizarre.
Breakfast buffet was like $25. They had a decent coffee shop but staff kept pushing the buffet. Also it was one of those deals where the coffee shop closes at 10:30 AM (Why? Ever been to a Starbucks past 10:30 AM???) and the teenager running the place had the closed sign up at 10:27. Argh!!
Concierge was cold and not overly helpful.
"SPA SPA SPA SPA." That's all we heard everywhere we went. Stop with the hard sell on the spa! Like you're some kinda loser if you don't drop $200 on a couples massage . . .

I'd give the place 3.5 stars but not an option. Gotta drop it to 3 for the wi-fi charge. Sorry Hyatt.

  • Stayed: May 2011, travelled as a couple
    • Value
    • Sleep Quality
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2  Thank PatsFanAlex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course

Address: 1 Old Golf Course Road, Monterey, CA 93940-4908
Region: United States > California > Monterey County > Monterey
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Monterey
#5 Green Hotel in Monterey
#6 Spa Hotel in Monterey
#16 Business Hotel in Monterey
Price Range: RM752 - RM1,705 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course 4*
Number of rooms: 550
Official Description (provided by the hotel):
With 550 deluxe guestrooms and suites and over 40,000 square feet of newly renovated meeting and event space, the Hyatt Regency Monterey Hotel and Spa is the most complete hotel destination on the Monterey Peninsula. Nestled in 22 acres of Monterey Pines, the Hyatt Regency Monterey provides the quintessential Monterey experience in a location offering guests close proximity to downtown Monterey, Monterey airport and easy access to the Peninsula's top attractions like Cannery Row, Fisherman's Wharf, Monterey Bay Aquarium, Carmel-by-the-Sea and Pebble Beach. The property offers world-class amenities including two outdoor swimming pools, whirlpools and fire pits, full service tennis facility, state-of-the-art health club, new 12,000 square foot Marilyn Monroe Spa and salon and Pebble Beach Company's Del Monte Golf Course. Also enjoy all three of Hyatt Regency Monterey's unique restaurants and lounges: TusCA Ristorante offers diverse Italian and California cuisine in a beautiful show kitchen setting. Knuckles Sports Bar has been voted #1 by the locals for 10 years straight with 24 HDTV's, 20 draft beers and a full menu with burgers, wings, pizza and more. Fireplace Lounge offers a casual indoor/outdoor environment perfect to enjoy either lunch or dinner and unwind with a glass of wine while listening to live jazz on the weekends. ... more   less 
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Also Known As:
Hyatt Regency Monterey Hotel And Spa
Hyatt Regency Monterey Hotel Monterey
Hyatt Regency Monterey Ca

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