We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“not what a grand hyatt is supposed to be”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course
Ranked #21 of 56 Hotels in Monterey
GreenLeadersSilver level
Reviewed 17 November 2011

The grounds are lovely and the rooms sprawl over many buildings on the golf course. We were put into a room badly in need of renovations. There was a free standing unit in the corner of the room and we could not tell if it was a dehumidifier or a a A/C unit. We called the front desk to ask and we were told that it was the air unit. We were then told that the rooms that faced the amin road had no air at all. The room was one the small side and was in need to refurbishment. I had no idea that there were newer rooms. I would have checked out if I was staying here for more than a night. It truly looked like a typical roadside motel room. We ate 2 meals in the hotel due to arrival/departure times - very limited menu but fairly inexpensive.

  • Stayed: November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank whenzuc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (3,558)
There are newer reviews for Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

2,624 - 2,628 of 3,558 reviews

Reviewed 9 November 2011

Room was fine but billing was not forthright. After securing the reservation at an agreed upon rate and staying the night, I was then charged an additional $22 "resort fee", not for using the honors refrigerator or watching a paid movie--it was just an added on fee that "everyone" pays who stays at the Hyatt Monterey.
Stay elsewhere. There are plenty of great hotels in the area that would disclose ALL their fees before you reserve a room.

Stayed: September 2011, travelled with family
5  Thank L I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2011

We stayed here as part of a group. The rate was moderate, but the next time we visit the Monterey area we will make sure to select a different hotel.
The GOOD: The room was large and visually pleasant. Bed was comfortable.
The BAD: The room was noisey, had bad lighting & ventilation, sparce amenities, a very small bathroom, and inconsistent maid service.

We stayed in room 2334 in building 23--a 2-story wooden building next to the freeway. Needless to say, it was very noisey. Since the entry door had a 5/8" gap at the bottom, the ROAD NOISE and exhaust smells found their way into our room. Don't stay in these buildings--there are several similar. Our room had been renovated and visually looked OK, however it was not very functional. Certainly whoever designed the room never tried to stay in it.

The A/C did not work and the room was very stuffy and warm even with the sliding door open and ceiling fan on. There was no functional lighting, only small task lights, so there was never enough light. The one chair was so deep that it was even uncomfortable for my husband. We stuffed a bed pillow in the back.

We were there for 3 nights. 6 coat hangers were all that were provided (we asked for more). The maid forgot something each day: hand towels one day, a coffee cup the next day (only 2 paper ones were provided), sugar/creamer/stirer, toiletries/soap was never replaced, & the ice bucket liner was not refilled.

The bathroom was VERY SMALL and cramped. The shower looked good, but it was designed so that it leaked into the floor. Unlike bathrooms in some photos, ours had NO counter space. The sink didn't even have a functional lip. There were no flat spaces for anything. When we arrived I wondered why the windows in other rooms had toiletry bottles on the window ledge, I soon found out why---there was nowhere else to put them! Only one small towel bar & hook--We hung our hand towels from the mirror. Even the toilet paper holder was placed so low on the wall that it was difficult to use. The storage drawer under the sink could only be accessed if you backed up and didn't want to use the sink or see in the mirror.

The dressing area was awkward due to the location of doors. Traffic flow (for just the 2 of us) was difficult. Cabinet doors slammed when closing.

As many people have pointed out, parking is difficult, especially at night. On top of that they charge a resort fee, which I was told is partially for using their parking. WiFi is extra except in lobby, which is a long walk. The piped in music on the walkways is also distracting.

There are many other choices in the Monterey/Carmel area and next time we will try something else.

Room Tip: Do not stay in building 23 unless you like traffic noise and exhaust. It's like being on a freew...
  • Stayed: October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank turtlez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2011

O.k. First let me say Monterey has some very nice hotels, so this review may be a little biased because I've stayed at most of them. If the Hyatt was anywhere else I'd have given it better marks but this one really deserves its middle of the pack rating. The location isn't great, but it has a golf course so that may make it ideal for some--when in Monterey I prefer the Cannery Row area or the beach (Pebble or Carmel), so the off-highway location didn't appeal to me. The hotel itself isn't bad, but the rooms (even the upgraded ones overlooking the golf course) are small and bland. Some hotels do understated elegance very well, but not this one--boring would describe it best. I didn't try the restaurant(shame on anyone who eats hotel food in Monterey--with a very few exceptions). On a positive note, the staff was great and they really do try hard to make you happy and that reflects well on the hotel management. Overall, I'd have to say the hotel is rather bland and business-like and ultimately forgettable, which, in Monterey, is not a good thing if you're trying to categorize yourself as a destination type resort. But, the prices are quite reasonable and the staff is decent so you could definately do worse. I sort of recommend it, but not really...if that makes sense. It's definitely not a four star property.

  • Stayed: March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank SacramentoWeekender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2011

This spa was a great choice for my girlfriend to get her deep tissue massage. We traveled to Monterey for her Bachelorette weekend and scheduled a massage here for her. The service and price was great.
She said her massage was amazing and felt so awesome.
Why they're lacking the fifth star?
They're a little disorganized. We dropped my friend off early. Her appt was at 2:30 pm and we got there around 2:10. They took her away got her in a robe and sandals while we paid and left to run errands. She was waiting in the relaxation room for about 30 min. Mean while they called me asking if we're going to make it to the spa. I told the gentleman on the phone that we already dropped her off and she was checked in early. Her therapist finally comes to find her and tells her that her massage will be cut short due to her being late. When she explained that she'd been waiting - the therapist went downstairs to yell at the front desk. I guess it was a mis-communication between the therapist and the front desk so my girlfriend got her full hour massage.
As well as the fact that when booking the massage, I was under the impression that the other facilities were open to anyone visiting the spa. Such as the hot tub, the gym, the pool, or the relaxation rooms. They're only available to guests of the hotel. Yet I'm spending money in your spa and I can not enjoy anything else? Lame.

  • Stayed: October 2011, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
1  Thank dashn23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Monterey hotels
3.4 km away
InterContinental The Clement Monterey
1.8 km away
Portola Hotel & Spa at Monterey Bay
1.3 km away
Hotel Abrego
Hotel Abrego
#7 of 56 in Monterey
2,455 reviews
Show Prices
Show Prices
Show Prices
1.8 km away
Monterey Marriott
Monterey Marriott
#14 of 56 in Monterey
1,308 reviews
0.5 km away
Hilton Garden Inn Monterey
1.5 km away
Casa Munras Garden Hotel & Spa
Show Prices
Show Prices
Show Prices

Been to Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course

Address: 1 Old Golf Course Road, Monterey, CA 93940-4908
Region: United States > California > Monterey County > Monterey
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Monterey
#5 Green Hotel in Monterey
#6 Spa Hotel in Monterey
#16 Business Hotel in Monterey
Price Range: RM756 - RM1,706 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course 4*
Number of rooms: 550
Official Description (provided by the hotel):
With 550 deluxe guestrooms and suites and over 40,000 square feet of newly renovated meeting and event space, the Hyatt Regency Monterey Hotel and Spa is the most complete hotel destination on the Monterey Peninsula. Nestled in 22 acres of Monterey Pines, the Hyatt Regency Monterey provides the quintessential Monterey experience in a location offering guests close proximity to downtown Monterey, Monterey airport and easy access to the Peninsula's top attractions like Cannery Row, Fisherman's Wharf, Monterey Bay Aquarium, Carmel-by-the-Sea and Pebble Beach. The property offers world-class amenities including two outdoor swimming pools, whirlpools and fire pits, full service tennis facility, state-of-the-art health club, new 12,000 square foot Marilyn Monroe Spa and salon and Pebble Beach Company's Del Monte Golf Course. Also enjoy all three of Hyatt Regency Monterey's unique restaurants and lounges: TusCA Ristorante offers diverse Italian and California cuisine in a beautiful show kitchen setting. Knuckles Sports Bar has been voted #1 by the locals for 10 years straight with 24 HDTV's, 20 draft beers and a full menu with burgers, wings, pizza and more. Fireplace Lounge offers a casual indoor/outdoor environment perfect to enjoy either lunch or dinner and unwind with a glass of wine while listening to live jazz on the weekends. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Hyatt Hotels Corporation, Booking.com, Expedia, Ctrip TA and HotelQuickly so you can book your Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Monterey Hotel And Spa
Hyatt Regency Monterey Hotel Monterey
Hyatt Regency Monterey Ca

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing