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Reviews (1,108)
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Reviewed 30 August 2017

This is a budget hotel. that charges a lot of money (almost $200 per night) based on it's location to Fisherman's Wharf. The only good thing about it is it's proximity (5 minutes walking distance to the Del Monte Center Mall that has Whole Foods right at the entrance). I got the impression that the owner made some minor cosmetic changes to the rooms - like new pictures on the wall and paint color, but didn't care to update anything else. The rooms were pretty clean, but very dated. Our room smelled of smoke and dampness. We tried to turn the heat on, but the the air was filled with such an awful stench of burning dust immediately, that we had to turn it off. The carpet and love seat were very old and dusty. The towels were extremely old and scratchy. The desk had one of the drawers inserted upside down(!) and the desk chair was very dusty with it's surface all scratched up.The breakfast is pitiful, and is served in the office with only few bar stools available, and no space to put food down even temporarily. I'm amazed that with no space they had the courage to serve breakfast.

Room Tip: I wouldn't recommend any.
  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Polina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, Guest Relations Manager at Super 8 by Wyndham Monterey/Carmel, responded to this reviewResponded 4 September 2017

Polina B,

Thank you for sharing the details about your recent visit. On behalf of our entire staff of , Super 8 Monterey / Carmel Hotel, we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team regarding the rate which is excessive for you. The hotel rates vary on weekdays and weekends based on events in town. The hotel prices was very competitive and We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

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Reviewed 18 August 2017

Hi there
I have to say the hotel is totally overprice for what it is a basic high way Motel .
No effort to put money into the business and upgrade the 90's decor .
The breakfast is poor for what you pay .
The staff was good and the room were clean that is the least you could expect for 300 usd a night .

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank balidiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, Guest Relations Manager at Super 8 by Wyndham Monterey/Carmel, responded to this reviewResponded 20 August 2017

Dear balidiva,

Thank you so much for your compliments, rating and review of our high housekeeping and hospitality standards. We also appreciate your feedback regarding the breakfast as this will help us to continue to improve upon the guest experience. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.

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Reviewed 16 August 2017

A very pleasant motel to sleep without spending a fortune. Bed and pillows were very comfortable, and the sheets crisp and smooth. The room was clean and well maintained. Microwave and fridge are always handy to have, and coffee is provided in the room. Also a safe if you need to store valuables. There is no elevator to second floor. The king room had a table and two comfortable chairs. A simple, but filling breakfast is provided. Although the motel is located near a busy road, I didn't feel disturbed by the noise. I was on the first floor, and did not hear the people above me. The room is very basic with only one large attractive print over the bed. But, for the cost, it's a good bargain.

The motel is near a shopping center, many restaurants, fisherman's wharf, Cannery Row and all attractions. And of course, the major sight lovely, awesome Monterey Bay! I felt the staff was courteous and pleasant. This was my second stay, and I would stay here again when I want an economic place to sleep.

Room Tip: No elevator, so first floor if you have mobility issues.
  • Stayed: August 2017, travelled solo
    • Value
    • Cleanliness
    • Service
Thank OnTheGoSunnyvale_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, Guest Relations Manager at Super 8 by Wyndham Monterey/Carmel, responded to this reviewResponded 20 August 2017

Dear OnTheGoSunnyvale_CA,

ank you for taking the time to let us know how you enjoyed your stay at the Super 8 Monterey / Carmel Hotel. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We are glad your stay was comfortable and we look forward to your next visit!

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Reviewed 7 August 2017

It wasn't what they advertised, room size is to small to be called "king suite" is exactly the same size as any other room in the property but you pay a "suite price" . We skip the continental breakfast , it wasn't our idea to eat on a stool and a counter . Ashtrays outside the room is not a good idea for a smoke free hotel. I book it because a review stated that it was a fun place for kids...is not , next time I'll pay the extra $50 or $75.00 a night for a better hotel.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank oscargM6139TD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, Guest Relations Manager at Super 8 by Wyndham Monterey/Carmel, responded to this reviewResponded 9 August 2017

oscargM6139TD,

Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. We want you to know that we take your comments to heart and that we are continuously discussing and implementing new ways to improve upon the guest experience at our hotel.We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.



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Reviewed 1 August 2017

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Mike P, Guest Relations Manager at Super 8 by Wyndham Monterey/Carmel, responded to this reviewResponded 2 August 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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