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“Surprisingly Fantastic”

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Mariposa Inn and Suites
Ranked #31 of 56 Hotels in Monterey
Reviewed 28 June 2017

We were totally impressed with the room. This is a small hotel with a big luxury feel. Our room consisted of an open TV lounge by the room door separated from the sleeping area by the bathroom. Both areas had large HD TV's with a better than average service. Everything was luxurious, right through to the (almost) private deck through the patio doors in the bedroom area. You name it and it had it, even a microwave, safe, snugly robes and gas powered log fire and air-con. I had been concerned when looking on google maps as it shows very little parking but i needn't have worried as the parking is under the hotel and is plentiful and with a lift to the accommodation floors.
I don't think reality has exceeded my expectation this much ever before and the location was fantastic. easy to get into town and to all routes.
Whilst near to perfect there were a couple of oddities though. Firstly the toilet was positioned in the bathroom such that the door could not be opened or closed while in use and the continental breakfast could have been improved upon with croissants and pastries instead of what seemed like miniature cup cakes though i stuck to waffles myself.
Would absolutely stay here again without question. the best hotel of our very long USA tour

Room Tip: Our room faced the pool and hot tub so that might be a good tip
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  • Stayed: June 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestXperienceTeam, Guest Relations Manager at Mariposa Inn and Suites, responded to this reviewResponded 30 June 2017

Hi David, Thank you so much for taking the time to detail your stay with us so thoroughly. We are delighted that we met your expectations, and indeed gave you a pleasant surprise! We hope that you will have an opportunity to stay with us again if you are visiting the area, we would love to welcome you back. Best wishes, Hotel Management

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17 - 21 of 799 reviews

Reviewed 25 June 2017 via mobile

I stayed in one of the four townhouses.
My daughter and I checked in for four nights.
The suite looked beautiful and specious at the first glance. It offered privacy and the quiet I was looking for.
The staff was friendly and helpful.
The pool and sauna area was clean and relaxing. Not many Inns offer pool in Monterey so this was a welcomed feature.

BUT, soon after we checked in I realized:

-the fan in the upstairs bedroom makes a clicking sound.
-There were pen marks all over the curtain.
-There was a squashed spider on the ceiling!
-Several light bulbs were out.
-The carpet had several large stains and needed to be steam cleaned.
-The sofa was also stained and worn out.
-The fireplace made loud noises after about 10 minutes and had to be turned off.
-The unit was dark and had marks on the walls.

Please remodel and keep up with the maintenance issues!

Stayed: June 2017, travelled with family
2  Thank livehappy01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestXperienceTeam, Guest Relations Manager at Mariposa Inn and Suites, responded to this reviewResponded 27 June 2017

We are pleased that our townhouse offered you the tranquility and privacy that you were looking for, and that our staff looked after you so well. We are very lucky to have such a great team working here, and we're delighted that they looked after you so well! We are a little disappointed that you felt that the cleanliness of the hotel could have been better; we will discuss your review with our housekeeping manager to ensure that appropriate action is taken. Thank you very much for your review, we hope to welcome you back again on a future occasion. Best wishes, Hotel Management

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Reviewed 14 June 2017 via mobile

This was the ninth hotel of of road trip.
Stay for one night wish it was longer.
We arrived two hours early and not a problem checking in , man on desk was great.
Room was fantastic, very large, spotless with a feature fireplace. Bathroom was a bit old and shower need updating. We also had a terrace but did not use as raining. Main road was behind us but did not hear any traffic.......good double glazing.
Wish we had stayed longer as loved Monterey and whale watching trip.

Stayed: June 2017
Thank Malson38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestXperienceTeam, Guest Relations Manager at Mariposa Inn and Suites, responded to this reviewResponded 18 June 2017

Thank you for your very kind review. We are delighted that you enjoyed your stay so much and your only complaint is that you wish you had have stayed longer! Monterey is a wonderful area and we do hope that you will return and stay with us again in the future. Best wishes, Hotel Management

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Reviewed 3 June 2017

Pleasantly surprised with this hotel , wasn't quit sure if the good comments where real when I looked at the google street view and saw the outside
Front desk was friendly and they gave us a room with a real working fireplace
To be honest , I had 4* and even 5* hotel way less good than this one
It isn't new but very clean , bathroom needs to be updated but for the rest nothing to say
Breakfast was like in all hotels where it is free , not fabulous but good
Would surely stay here again

  • Stayed: May 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank gemo5566
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestXperienceTeam, Guest Relations Manager at Mariposa Inn and Suites, responded to this reviewResponded 7 June 2017

We are very happy that you were pleasantly surprised by our property, and that you enjoyed your stay with us. It is good to hear that we compare so favorably with other hotels that you've stayed at, and we are delighted that you would stay with us again. Best wishes, Hotel Management

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Reviewed 22 May 2017

We found the Mariposa to be comfortable and convenient for visiting downtown. We welcomed the gas/log fire in the room as it got a little cool at night (even though it was the middle of May). Minor negative points were the noise from traffic in the main street at the front and also the small breakfast room which got crowded at busy times.

Room Tip: Ask for a room at the back for a quiet stay.
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  • Stayed: May 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank MrWomby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestXperienceTeam, Guest Relations Manager at Mariposa Inn and Suites, responded to this reviewResponded 24 May 2017

Hi, and thank you for your review. We are very happy to hear that you enjoyed the comfortable and friendly atmosphere in our hotel, and we are pleased that you enjoyed your stay so much. We are very sorry that the local noise disturbed you so much, this really is a shame, but we are glad that it posed only a minor issue for you. On your next stay, we will be happy to accommodate you in a room to the rear of our property, where you may enjoy a quieter stay. Thank you for taking the time to leave your review. Best wishes, Hotel Management

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Additional Information about Mariposa Inn and Suites

Address: 1386 Munras Ave, Monterey, CA 93940-6139
Region: United States > California > Monterey County > Monterey
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 56 Hotels in Monterey
Price Range: RM 419 - RM 1,233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mariposa Inn and Suites 3*
Number of rooms: 51
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Also Known As:
Mariposa Hotel Monterey

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