Absolutely fantastic staff. Really separates from competitors. Their accommodations are fantastic, as are the rooms.
But it’s the people there that make the difference. They truly go above and beyond to not only make you feel welcome, but valued. More
EmbassySuites.com
Taking safety measures
Booking.comTaking safety measures
Booking.com
Honestly , the hotels name speaks for itself . Gorgeous on the inside as well as the outside . So clean and refreshing. Will be referring to my friends and family . Lastly but above all most important the staff was amazing, so kind and made my stay that much better . Thank you !
Hi ggonza406408,
Thank you for the excellent review! We truly appreciate your business and your enthusiastic comments. We're thrilled you found the hotel gorgeous, clean and refreshing. And our amazing team loves feedback like yours to keep them motivated. Thank you again and please come back soon.
Best,
Will Farrow, general manager
I went to Napa this weekend with 2 of my friends and we stayed at River Terrace Inn.
It's a really cute hotel with all the basic amenities. The rooms were nice, cozy and clean (which is very important during COVID!). In the evening, we sat outside by the fireplace and it was really lovely!
The staff is very helpful (special shoutout to Kevin who was extra kind to us!) and everyone wore masks in the common areas. There are sanitisers available at all public touchpoints (lobby, elevators etc) as well... It was a very comfortable experience, even during a pandemic!
Would definitely stay here again.
Dear shrutisahni.
Thank you for coming to stay with us and for the great review! We're so pleased that you enjoyed the fireplace on the patio and your clean, cozy rooms. And I can't wait to share your remarks with Kevin. He loves to be mentioned in reviews like this. :) We hope you'll come back again soon and don't forget to send your friends.
Best regards,
Will Farrow, general manager
We went on a last minute Napa anniversary trip during Covid-19. The front desk was friendly the rooms were clean, spacious and thoughtfully done. They allowed us a late check out without the usual run around. I would stay again.
Hi ompower72,
Thank you for choosing us to celebrate your anniversary! And thank you for taking the time to write a review. We're glad you enjoyed your stay and happy to accommodate a late check-out request when we have the availability. We hope you'll come back again soon and we will do our best to earn 5 out of 5 next time!
Best,
Will Farrow, general manager
We stayed here for two nights in January the room was very well decorated, spacious, and especially clean. The bed was the most comfortable that we’ve had in a hotel. The rainfall shower had great pressure and the spa tub was huge. Will at the front desk was very accommodating and friendly and all covid standards were fully met. I would definitely recommend a stay here and will be returning myself when we come back to Napa.
Hi Meoki,
Thank you for the glowing review! It was great to meet you both and truly my pleasure to accommodate your requests. I look forward to seeing you again soon!
Best regards,
Will Farrow, general manager
We really enjoyed our girls weekend stay here. From the well equipped modern room to the beautiful river views, this hotel had it all! The most memorable part was Kevin’s friendly and attentive service throughout our stay. 10/10 recommend, you won’t be disappointed.
Dear PunnyTravelUsername,
Many thanks to you and your friends for staying with us and for this fantastic review! We're so glad you loved everything about your stay and especially glad that Kevin took such great care of you. He's a gem on our team and we feel lucky to work with him. I can't wait to show him your kind words. Again, we truly appreciate your review and recommendation; please come see us again soon.
Sincerely,
Will Farrow, general manager
