We purchased 2 balloon + wine limo tours through Living Social in April 2012. We scheduled our trip for August 19. We received a confirmation call in July, telling us where to meet (some random parking lot at an RV park) and when (5:30 AM). We received an email shortly after, telling us to meet at 6:30 instead. First red flag.
We had not received any more communication from anyone at the "company", and when we tried to call the phone number to confirm, it went straight to voicemail, with directions to go to the website (which was down) or to email (which they have not responded to). The voicemail box was full (of irate messages, no doubt). I found a different number based on Washington state online, and was able to leave a message there, but I still haven't heard back.
We showed up on time before dawn, and we found 20 other people in the parking lot, similar voucher holders, but no limo, no pilot, no balloon, and no representative from the company whatsoever. No one had heard anything from the company in weeks. Everyone had the same story: no answer from the phone, website down. We stayed until 7AM. No one showed up.
We managed to get Living Social to return the money we paid for the vouchers, so kudos to them, I guess. I'm still out the $56 I paid to the company for "taxes and fees", as well as the $230 we paid for the hotel the night before.
Do an internet search for "balloon wine tour scam" and you'll see that this situation is not unusual. I guess I (and probably hundreds if not thousands of others) were fooled into thinking that because Living Social or Groupon had put their name behind this company, they would be reputable. Lesson learned.
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