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All reviews sweetie pies general store river view embarcadero building breakfast in bed napa river old mill egg sandwich within walking distance breakfast delivered keurig coffee maker wine tasting charming hotel turn down service each morning loved this hotel gas fireplace
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Reviewed 16 August 2018

Best place to stay in Napa Valley ! Location, amenities and the staff ! My favorite place to stay when in Napa. Close to finest restaurants and downtown activities. Historic property. Beautiful gardens and Architecture

Date of stay: August 2018
  • Trip type: Travelled solo
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    • Sleep Quality
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Thank Navigate602080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew Q, Director of Guest Relations at Napa River Inn at the Historic Napa Mill, responded to this reviewResponded 20 August 2018

Your words are very kind and thoughtful! We appreciate you sharing your experience and encouraging others to come stay but more so are glad that you had a wonderful time with us.

Thank you again for your compliments! We hope to have you stay with us again soon.

Kind Regards,

Matthew Quisenberry
Director of Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2018

Fabulous staff makes the difference. From the front desk to the concierge to housekeeping, all are knowledgeable and friendly.
This quaint and charming hotels delivers top notch service. Although we did not have a view, the room was large and charming. Turn down service. Delicious bakery on premises (Sweetie Pies). Go for breakfast rather then have it delivered (more and better options).
Walkable location to shops and restaurants.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Guillermo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew Q, Director of Guest Relations at Napa River Inn at the Historic Napa Mill, responded to this reviewResponded 11 August 2018

Good Morning Guillermo!

We were very happy to have the two of you with us this past week! We are also glad to see that you had the opportunity to experience Platypus Tours. They certainly offer one of the best experiences here in the Napa Valley!

Thank you for your compliments on our service and the just about irresistible breakfast and treats Sweetie Pies offers.

Regarding your room stay, we are glad you enjoyed the room though the particular room didn't have the balcony you were coming for. For your next visit, please feel free to contact us directly to book and we'll let you know what balcony rooms are available to book!

We hope to see you again!

Cheers!

Matthew Quisenberry
Director of Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2018 via mobile

Top notch customer service here with real attention to detail. A warm welcome, chocolates in the room, a goodbye gift. It’s the little things that make you like a place.
The bed was comfy though and the room was small but cozy. We really enjoyed our stay and the staff were all great.

Date of stay: August 2018
Trip type: Travelled with family
Thank ClaireT1721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2018 via mobile

Visited for a 1 night stay for our honeymoon.

Perfect from start to finish - from the friendly check-in (and room upgrade, which was great!) to check out.

The room itself was spacious with nice river views - we enjoyed a relaxed bottle of champagne on the balcony and enjoyed the Napa Wine train occasionally trundling past across the river.

All the staff we encountered were very friendly and willing to help, from the reception to the porter, they all were great.

We wish we'd been able to stay for longer but we sadly had to continue with our journey.

Definitely worth considering if you are staying in Napa - especially if you can get a balcony and river view.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank Tomby1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew Q, Director of Guest Relations at Napa River Inn at the Historic Napa Mill, responded to this reviewResponded 11 August 2018

Good Morning! Thank you for your lovely review and kind words. It sounds like you experienced exactly what we hoped for with the design of our balcony rooms - a relaxing afternoon with a bottle of wine, overlooking the river.

We hope to have you with us again!

Kind Regards,

Matthew Quisenberry
Director of Guest Relations

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Reviewed 6 August 2018

We attended an event that was held at the Napa River Inn and chose to stay there overnight because of the long drive. What a stroke of luck, because not only was the event nicely done, but then our stay at the Napa River Inn doubled the pleasure of our trip. It's a beautifully maintained quaint hotel. The staff we dealt with were top-notch professionals, very polite and helpful, can't say enough about them! Instead of the courtesy breakfast rolls & coffee in the morning, we opted for the "credit coupon" to use at Sweetie Pies Bakery (right next door!) and can't rave enough about them AND the mixed berry pie we purchased to take home-- way too tempting to not try. In short, everything was fabulous!

Date of stay: August 2018
  • Trip type: Travelled with friends
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Thank MichelleTheBelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew Q, Director of Guest Relations at Napa River Inn at the Historic Napa Mill, responded to this reviewResponded 11 August 2018

Good Morning Michelle!

We are glad you two enjoyed the event on the Plaza Patio the other day! The pleasure of your company was all ours!

You most certainly don't have to wait for another event to come visit us again either! Hopefully we will see you both soon.

Cheers!

Matthew Quisenberry
Director of Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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