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“Beautiful Suites and View”

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Executive Inn & Suites
Ranked #2 of 49 Hotels in Oakland
Certificate of Excellence
GreenLeadersSilver level
Oakland, California
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Beautiful Suites and View”
5 of 5 bubbles Reviewed 21 February 2012

I was awarded this hotel stay through a Hotwire purchase for $70, including taxes. As such, I went to Tripadvisor and sought out the review, which yield a #1 rating in Oakland. I wanted a hotel that was close to the airport (oakland) and Jack London Square, and this fit the bill.

I paid an extra $40 to upgrade to a "suite" overlooking the water in the newer building. The result of this investment was great. The room is beautiful with seemingly new furniture. The bathroom is excellent as it has a separate shower, tub, and toilet room. The view overlooking the water was quaint. The bed was very comfortable. The service was delightful.

The only minor complaint/suggestion would be to create a "bedding collection" as the blanket in between two sheets was a little low grade. The bed spread wasn't impressive as well.

Overall, however, this is a great mid-level hotel in a good location. I've been told that the non-renovated highway view rooms are not very good. Pay the extra money and upgrade to a suite water view.

You get a free continental breakfast, internet, and parking. Great value.

Room Tip: Avoid the run of the house rooms. Pay the extra money and get a suite in the newer building with a w...
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Raffi101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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856 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (293)
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English first
Hayward, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 February 2012

Thank you so much to Nina, are Reservation Attendant. She was amazing.
I would like to give you a little background on myself first, I have a passion for service. I have been in Customer service/relations for the past 11 years. I have been a customer service training manager for the past 6 years. Training managers and associates on the importance of customer service, and building relationships with your customers. Other than my children and fiance, helping someone, or making an upset customer happy and thanking me, when they are leaving, those are the best parts of my day. Seeing a manager or associate truly understand what service is about... Well
My Fiance and I have stayed here one other time and liked the Hotel but the staff was so, so. They were just kinda there. This time I was pleasantly greeted by Nina, My fiance had called ahead to see if we could make a change to our reservation, she advised him that because of the way we had purchased the room she did not think it would be possible but to come and see her when we came in. I was the one to check into the room, she was funny, happy, and new exactly who I was. All of these points are so important in service. I asked her the same question my fiance asked and she said let me see what I can do. Next thing you no I'm signing my room agreement and texting my fiance that he picked a great hotel and he did good :) I went to the bar and had a nice cola and the bar tender was very friendly. I went to pick up my fiance and when we walked back in I introduced him to Nina we had a laugh and we thanked her again. When my baby walked in the room he was very happy. I have used hotwire/priceline/hotels all off the internet sights, and got some great and really not so great Hotels. This so far Was the Best. There is nothing better than feeling like home with friends but this is a close second. Completely comfortable, welcoming and relaxing.... Thank you Nina for making such a difference, we will be back!!!

Room Tip: Ask for the Water side if you plan to spend time in your room. The view is beautiful. If your going...
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Elena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cupertino
1 review
5 of 5 bubbles Reviewed 16 February 2012

I had a lovely quiet room facing the water. The staff was wonderful suggesting that I use their shuttle service to visit the State Building the following morning. I had the privilege of having staff member, Gwen, drive me. At 7:00 am, Gwen had a bubbly smile greeting us passengers most courteously, and, not only driving us to our destinations smoothly, but blessing us with her gracious charm. I had the privilege of having Gwen pick me up again on the return trip in record speed, again, the BEST Customer Service Professional in the world! Gwen tranformed an ordinary ride into a great experience. I would highly recommend this hotel! Try to get Gwen for your ride too ;-)

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jeni_2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairview, Texas
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 15 February 2012

I was visiting my family in Santa Rosa and stayed overnight at the Executive Inn and Suites in Oakland to catch my early morning flight in Oakland the next morning. The hotel is very clean and the room smelled really fresh when I first went in. The morning of my flight I was driven to the Oakland airport by "Doris" who is very, very nice. She has excellent customer service and a great personality. She is a great asset to the Executive inn and Suites. Thank you Doris!

Room Tip: If you want a quiet room choose the lake side of the hotel.
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  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Powerlifter1996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
2 reviews
5 of 5 bubbles Reviewed 12 February 2012

I've stayed at this hotel in Oakland several times now. I never think twice about which hotel to stay in when we're in Oakland. The hotel is very clean and comfortable. Today we had excellent front desk service by Kelley and Sylvia. Thanks ladies! We'll be back again.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karjar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Executive Inn & Suites

Property: Executive Inn & Suites
Address: 1755 Embarcadero, Oakland, CA 94606-5223
Phone Number:
Region: United States > California > Oakland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Oakland
#3 Romantic Hotel in Oakland
#4 Business Hotel in Oakland
#5 Family Hotel in Oakland
Price range (per night): RM700 - RM1,343
Hotel Class:3 star — Executive Inn & Suites 3*
Number of rooms: 143
Official Description (provided by the hotel):
Oakland's most unique waterfront hotel located in the heart of the Bay Area. Our location provides easy access to San Francisco, Alameda, Berkeley as well as the famed Napa and Sonoma Wine Country. ... more   less 
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Also Known As:
Executive Hotel Oakland
Executive Inn And Suite

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