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“nice place but disgruntled office lady(?)”
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Excellent
41 reviews
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Overview
Holiday Rental House -
4 Bedrooms, 3 Bathrooms, Sleeps 12
Pacific Grove, Monterey County, California

Reviews from our community

Excellent - based on 41 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
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English first
pammons
Amarillo, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“nice place but disgruntled office lady(?)”
Reviewed 19 August 2016 for a stay in August 2016
1
person found this review helpful

For a family wedding in Carmel, I checked this place out for 3 siblings and spouses to stay with a couple of our adult kids. While Website says it sleeps 12, it probably would. When I decided to reserve it for 12, I was told sure, no problem. Then after calling and asking more questions, I was told I could only have 10 sleep there, not 12. Then our plans changed and some family from out of the country wanted to come stay, I was told "no, you can only have 8 adults and 4 kids under 11 yrs" . After paying for 4 nights in August, I had to pay nearly $1,000 extra for a motel down the street to have 2 25 yr old adult kids stay there when they could have stayed in the house or attached cottage (which we didn't get access to until the 2nd night due to mix-up with the extra key for just that door).
There was plenty of room, for meals, family gathering for a cookout (without disturbing any neighbors), or breakfast together.
Website is either misleading or office personnel has her own plans, and the lady in the office was hateful and rude on the phone to me. I might stay there again if I didn't have to deal with this lady in Cali. all the way from Texas. (she threatened to come see how many people were there!)
The house manager was very helpful and kind - thanks for making our trip better than we expected after having the tongue-lashing from the office lady.

Wifi was available. If you stay in the lower floor it worked ok. Upstairs, on the main floor, it was very slow and spotty.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location to beach and lighthouse was nice; event was in Carmel so it wasnt far.
Liked least: Office reservation lady was not friendly and was rude to me
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A Chris C
Tracy, California
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect place for families”
Reviewed 15 October 2015 for a stay in October 2015

This was a perfect place for our extended family in town for a wedding. Upstairs bedrooms worked well for 92 year old Dad who wanted to avoid stairs but be near the family action in living and dining areas. Downstairs had a large bedroom and added sleeping accommodations for more people , in addition to a large bathroom, a large flat screen TV and plenty of area for the extra relatives and friends who dropped to visit. The back yard was an ideal place for outside visits and barbecues. Off the upstairs living is a balcony, one of our favorite spots to enjoy a glass of wine and relax. My daughter, her husband and their one year old son found the attached cottage perfect for the baby's naps, sleeping schedule, etc. we had one problem - a low hanging branch on a tree along the path to the cottage on which my son-law banged his head. I called the manager, Julia, who responded right away and has already arranged to have that fixed. Beds were very comfortable. We were able to walk to downtown Pacific Grove ( love The Ice Cream Shop with its Beatles and other 60s memorabilia), and easy drive to Aquarium, 17 Mile Drive, beach, etc. Overall great place for family to stay while visiting Monterey, Pacific Grove, Pebble Beach, and Carmel.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Roominess and coziness
Liked least: That tree limb that was hanging low over the path to the cottage.
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hope N
San Jose, California
1 review
“Nice and neat”
Reviewed 3 August 2015 for a stay in July 2015

The house is nice and very neat. Thank you for all the amenities! Everything is so detailed. We look forward to the possibility of being able to come again next year.
Thank you!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location
Liked least: bedding
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Reviewed 5 July 2015 for a stay in July 2015

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The cleanliness and size of the house, especially the guest room.
Liked least: Can't think of anything
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Danville, California
Reviewed 5 May 2015 for a stay in May 2015
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The space and the quality of the home.
Liked least: No TV in the living room where we spent most of our time.
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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