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All reviewsrooftop poolstarbucks reservefront deskmountain viewhigh barfloor to ceiling windowsfree wine hourplug insrestaurant downstairssmack dab in the middlemodern luxuryhang clothesyoga mata city view roomdesk areawalking distance to everything in downtownstylish hotel
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Reviewed 31 March 2018 via mobile

A beautiful hotel that is located in the heart of everything and such great service! Second time here and we are enjoying it all. Great pool for kids and 4 Saints Restaurant was perfect. Looking forward to the weekend and trying all the amenities.

Stayed: March 2018, travelled with family
Thank Ron V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abe L, General Manager at Kimpton Rowan Palm Springs Hotel, responded to this reviewResponded 4 April 2018

Hi Ron V,

Thanks so much for your review! Sounds like your stay was top notch, even the kiddies had a great time. More and more retail shops, dining options and bars are opening in the Downtown development. I look forward to introducing each of them to you during your next stay.

Best,
Abe Liao
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018

This hotel was newer, modern, and located conveniently next to a starbucks, and a street full of restaurants. You could also walk to the Palm springs art museum.

I reached out to this hotel prior to my visit, because we have dog allergies within my family. Abe and his team were able to accommodate my family's' needs. They have 2 floors that pets are not allowed on, so it worked out for us!:)

My only complaint was there was a $25 charge to have a microwave in the room. I've stayed at multiple hotels with microwave requests and never have had to pay a fee. A microwave was a must to accommodate my child's food allergies.

  • Stayed: March 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank DaniTravelers2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abe L, General Manager at Kimpton Rowan Palm Springs Hotel, responded to this reviewResponded 4 April 2018

Hi DaniTravelers2016,

Thank you so much for your review. It was a pleasure meeting you during your stay with us. So happy the entire family had a good and safe time with us. We aim to please and glad we took care of you all. See you soon.

Best,
Abe Liao
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2018 via mobile

This feels like a “budget” Kimpton (at a premium price). Rooms are poorly outfitted, with an open bathroom that I was sooo glad I didn’t have to share, plus cheap finishes and furniture (think West Elm). Walls are paper thin, so be sure to bring earplugs. Service is hit or miss. Staff is mostly friendly, but sometimes lacking in training. The first room they checked me into was already occupied (do they even have reservations computers?) and we were lucky nobody was present (or on the toilet) when we entered the room. They tout free coffee in the mornings in the lobby (obviously to save the expense of putting coffee makers in the rooms), but if you want a cup after the 9 am cutoff time it will cost you $4. Location is only for tourists, smack dab in the middle of the tackiest section of North Palm Canyon Drive. Rooftop bar is crowded after 4 pm when it opens up to the public and they give no priority to guests. Will definitely avoid this hotel in the future.

Stayed: March 2018
3  Thank SonomaMark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abe L, General Manager at Kimpton Rowan Palm Springs Hotel, responded to this reviewResponded 30 March 2018

Hi SonomaMark,

Thanks for your review. I am sorry to hear about your experience. Would love to connect with you directly. We take feedback seriously and look to improve with every piece that we receive. My email is below, would love to connect.

Best,
Abe Liao
General Manager
Abe.liao@rowanpalmsprings.com

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Reviewed 28 March 2018 via mobile

We had a great stay in this newly opened hotel in the center of palm springs. The hotel is within easy walking distance to everything in the city one half block off the main street. Our room was beautiful with a small balcony and views of the hills. The bathroom was large with both a bathtub and large shower. It was a little disconcerting and pretty cool that the bathroom was in the room with all glass walls (yes you can see into the shower) until we discovered it had built in blinds (still cool but less disconcerting) As always in a kimpton a wonderfully comfortable bed, great staff, free wine hour and bikes to borrow. The hotel has a contemporary low key vibe with comfortable common spaces. The rooftop pool and bar are beautiful and have plenty of seating. There is also a bar in the lobby with a very cool window over the bar with views of the hills. Strongly recommend. We would definitely stay again

Stayed: February 2018, travelled as a couple
1  Thank VacaAllie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abe L, General Manager at Kimpton Rowan Palm Springs Hotel, responded to this reviewResponded 30 March 2018

Hi VacaAllie,

Thanks so much for your review. Glad you enjoyed your experience. One note on the shower windows, yes indeed, some of our rooms have this feature. If it's a little too "open", we have many room categories that do not have this feature and are happy to accommodate. All of our two bedded Queen Queen rooms and suites do not have this feature.

Best,
Abe Liao
General Manager

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Reviewed 27 March 2018

This is the usual fantastic Kimpton boutique Hotel! Amazing decor…great staff…wonderful roof top pool and restaurant and bar…. The mountain view from our executive queen / queen room was breathtaking!! Superb location!!!! Loved everything about our stay and cannot wait to return!!!

Room Tip: Make sure you request a mouton view !
Stayed: March 2018, travelled with family
Thank kmr52016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abe L, General Manager at Kimpton Rowan Palm Springs Hotel, responded to this reviewResponded 30 March 2018

Hi kmr52016,

Thank you for the review! Sounds like you loved the rooftop..as in the ONLY rooftop pool and bar in Palm Springs! Come back soon ok?

Best,
Abe Liao
General Manager

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