I really thought about this before I came to this decision. This review is for the surf lesson portion of this business. The woman in the salon was very friendly and caring. But the man that did the surf part, was condescending and unprofessional. This is the experience we had, we were told to meet on the left side of the pier for the lesson. When they called to postpone the lesson, they asked us to show up 15 minutes early. We stood out there for fifteen minutes waiting, and even tried calling to find out what any info on meeting. The person we called said it was the wrong number and offered to look up the number for us, when told who we were looking for, she stated that we couldn't have picked a more unreliable company to learn surfing through, she said they probably partied too much last night and over slept. She gave us number and we called and there was no answer, finally we decided to go to the office and see what happened, on the way we saw a truck with they're name on it, we told the guy we were told to meet by the pier and were waiting there, he said in a aggressive manner that no way would anyone tell us to meet at the pier, as they would not have wetsuits down there, and said I guess I will have to believe that someone told you that, even tough in five hundred people your the only one that has made this mistake. Then told us to go get wetsuit that he had postponed class for us, we went to go get wetsuit, while in salon we saw a man and two childern with wetsuits getting ready, we talked to woman at salon about situation, and because the person he actually spoke with was upset, we decided on refund. We did not want this man teaching our child.Then we see him yelling at the man and two childern that were in shop about the very same thing he yelled at us for. So much for his one in five hundred. This man obviously has no respect for people or childern, that he speaks so disrespectful to people in front of childern.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.