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Reviews (826)
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All reviewsred hawk casinothe breakfast areathe mexican restaurantapple hilllake tahoemake your own wafflesgold countrycasa ramosfree breakfastgreat place to staypleasant stayflat screen tvrooms are spaciousyogurtchecking inwould stay here againbw
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34 - 39 of 826 reviews
Reviewed 1 April 2018 via mobile

The staff and service is wonderful. We weee greeted with courtesy late at night and awoken with vibrant staff in the breakfast area....and it’s Easter! There is a variety of choices of warm food and food on the run. The staff were constantly cleaning and checking/replenishing food. The room was well equipped....nice conditioner. :)

Stayed: April 2018, travelled with family
Thank hapagirl26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlie G, General Manager at Best Western Plus Placerville Inn, responded to this reviewResponded 3 April 2018

Thank you for your feedback! We are glad you enjoyed your stay and look forward to seeing you soon!

Sincerely,
Charlie Gaspar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018 via mobile

Really great service! Had good experiences all around here. Specifically found Bruce to be especially helpful, friendly, and attentive to the many spills my children made at breakfast! He had such a positive attitude, always understanding, and never making them feel bad for the mishaps.

Stayed: March 2018, travelled with family
Thank Jeremy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlie G, General Manager at Best Western Plus Placerville Inn, responded to this reviewResponded 30 March 2018

Jeremy,
Thank you for your feedback! I will be sure to pass this along to Bruce! We look forward to seeing you again soon!

Sincerely,
Charlie Gaspar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2018

The only bad thing about this place is 3 floors and no Elevator. I am sure they will put you on the ground floor if you need to. The room was spot less. The Fire place was so hot that the room heated very fast. The Continental breakfast had everything. The staff made sure everything was fully stocked. My family and I will definitely visit their again. What was great was coffee, drinks and bathroom supplies where available 24 hrs. 5Stars. Also has a weight room.

Room Tip: Enjoyed Fireplace. PS-Forgot to mention a Hot tub at the 0ut door pool.
  • Stayed: March 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Steven A. B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlie G, General Manager at Best Western Plus Placerville Inn, responded to this reviewResponded 23 March 2018

Steven,
Thank you for your feedback! We are glad you enjoyed your stay and look forward to seeing you again soon!

Sincerely,
Charlie Gaspar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2018 via mobile

We came here to stay for the weekend for my sissy birthday. This place is nice. It was easy to get to. It has surrounding places to go around there. But when we arrived a young lady helped us. She was very nice. She explained everything to us. She even went out her way to explain Redhawk casino, which is why we came in the first place. This place is probably like 2 or 3 exists from redhawk. So if u want to be somewhere close to the casino this is the place for you.

Stayed: February 2018, travelled with family
Thank prettybrnrye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlie G, General Manager at Best Western Plus Placerville Inn, responded to this reviewResponded 5 March 2018

Thank you for your feedback! We are glad you enjoyed your stay and hope your sister had a happy birthday! We look forward to seeing you again soon!

Sincerely,
Charlie Gaspar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2018

Hotel is just off CA HWY 50 - about 3 miles from downtown Placerville. Clean - however the bathroom showed age with some peeling wallpaper. Friendly staff and a reasonable free breakfast in the morning. They have coffee all day. Ample parking. Some noise from HWY 50 when loud vehicles come around. Would stay here again

Room Tip: Rooms by pool have nice patios
  • Stayed: February 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Hans K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlie G, General Manager at Best Western Plus Placerville Inn, responded to this reviewResponded 2 March 2018

Hans,
I would like to apologize for not living up to your standard. We are always looking for ways to improve and your feedback is greatly appreciated. I hope we can improve so your next stay with us will be above your expectations. Please accept my sincerest apology.

Charlie Gaspar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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