This property was a beautiful location that we chose due to the proximity to the Stone Brewery. My husband wanted to see the Brewery for his birthday. Months earlier, I visited Dayton, OH on business and bought an expensive "airplane" shirt for my fighter pilot husband. He got it for his BD and left it in the room!
Andrew, from guest services found it before we even realized it was gone and PHONED US to let us know he had it in hand. He then helped us problem solve the issue to get it back to us. The GM of the property, David Chang, sent us an email to let us know the item had been shipped gratis! What a wonderful team and so unusual to have such high level attention on an important issue.More
- Free Parking
- Breakfast included