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Reviews (1,248)
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604
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All reviewscookiesfront deskdouble treeparking garagenice hotelorange countybusiness tripshuttle serviceroom keybreakfast buffetfitness centerwould stay here againconvenient locationper dayfree shuttlebusiness centersouth coast plaza
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310 - 315 of 1,248 reviews
Reviewed 16 December 2016

Location was alright it was still about 20 minutes away from Disneyland but the hotel staff were wonderful and the room was very comfortable. The only problem I had was that the elevators seemed so old and made noises as it moved that it scared me every time I got on. Other than that our stay was so much fun.

  • Stayed: December 2016, travelled as a couple
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank biancab761
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2016

The hotel was conveniently near the airport and close to dining opportunities. The staff was friendly and accommodating. The continental breakfast had a good selection of breakfast choices. The dinner options were good and the prices were very fair.

  • Stayed: December 2016, travelled on business
    • Value
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Review collected in partnership with DoubleTree by Hilton
1  Thank C2875LRandrewn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2016

We had a comfortable weekend stay. Everyone we encountered from the reception with our cookie to our room attendant to the included breakfast, the staff were all so friendly and accommodating. Definitely have this location as home base when visiting the OC.

  • Stayed: December 2016, travelled as a couple
    • Value
    • Location
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Review collected in partnership with DoubleTree by Hilton
1  Thank cinmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2016

I work on the travel industry for more than 25 years... And I know how busy a front desk could be, but I really have to say DIego .. went the extra mile assisting me to make the check in process easier for a group of travelers .... Thanks Diego, your customer service is AWESOME !!!

  • Stayed: December 2016, travelled on business
    • Service
1  Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2016

Terrible customer service upon arrival this trip. gave us the wrong room and said that our suite was no longer available, said that 3rd party booking is to blame. had to change rooms 3 times, receptionist seemed to not want to deal with our problem. gave us breakfast vouchers as compensation, even though i told her we didn't plan on eating breakfast here. Wont book here again.

  • Stayed: November 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Roland L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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