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“Great Location! Wonderful Staff!”

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DoubleTree by Hilton Hotel Santa Ana - Orange County Airport
Ranked #3 of 23 Hotels in Santa Ana
Certificate of Excellence
Reviewed 19 August 2010

I stayed in Room #616 with my husband for two nights at this hotel with an excellent nightly rate through a hotel discounter website. At the time of this writing, this hotel was rate #6 out of 25 in Santa Ana. There are two Doubletree Hotels within walking distance of each other, with this one being on the corner of MacArthur and Main Street. The other one is called Doubletree Club Orange County at 7 Hutton Centre, and is rated #2 out of 25 hotels in Santa Ana on Trip Advisor at the time of this writing.

Hotel was very easy to find off of the freeway. Check in staff was friendly and helpful. The hotel lobby layout is a bit awkward as the conference rooms are prominent but the elevators to the rooms are around the corner. There is a business center, small gift shop, and Bordeaux Restaurant next to the elevators to guest rooms. Hotel parking is $14 per day.

Room décor is yellow and blue French provincial design as portrayed on the hotel website. Two free bottles of water are in the room with the Doubletree logo on it. However, in the bathroom, Fiji water is for sale at $5 per bottle. The hotel will charge for the Fiji water immediately upon consumption. There is no refrigerator in the room. In room Internet is $11.04 for a 24 hour period, though free Internet is accessible in the lobby. Neutrogena products are provided for guests in the bathroom. I was disappointed to later find that the water was not very hot when showering at 9 a.m.

The Fitness Center and pool is on the second floor. The Fitness Center is larger than usual with Precor equipment. There are two elliptical machines, one seated bicycle machine, two treadmills, a stretch trainer, free weights with bench, water machine, towels, and a bathroom. There is a television in the room along with an emergency button. The machines are also equipped with televisions, and there are earphones available for use for equipment with personal televisions.

Hotel is located close to the John Wayne Airport in Orange County. Hotel has a shuttle van available for pick up and drop off. The USA Today newspaper is placed at your hotel room during weekdays. Financial Times is available in the lobby.

With regard to restaurants, adjacent from the lobby is Quizno’s (closed on Sunday). Across the street is the newly built Hutton Centre with the following restaurants: Rubio’s Mexican, Alto Italia, Topz, Ziing, Pascal, Juice It Up, Starbucks, a florist, and Wasabi Sushi (most closed on Sunday). On Main and Macarthur is an AM/PM Gas Station and a Mobile Gas Station with a Subway Restaurant.

Almost 1.5 miles away at Bristol and Macarthur are many restaurants and retail stores. These include: Target, Carrows, In and Out Burger, Trader Joe’s, Rite Aid, Chick Fila, Jack In The Box, McDonald’s, Bally’s Gym, and Wienerschnitzel.

Two miles away at Bristol and Sunflower, there is a Maggiano’s, Nordstroms, Sears, Red Robin, Claim Jumper, Bloomingdale’s, The Capital Grille, and many other retail and restaurant choices.

I felt our stay at the hotel was enjoyable. The location is fantastic. The room was clean, especially the bathroom. I would stay at the Doubletree on Macarthur again, but my preference is to stay at hotels that provide free Internet, free parking, and a complimentary continental breakfast.

  • Stayed: August 2010, travelled as a couple
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2  Thank VegasBling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,037 - 1,041 of 1,114 reviews

Reviewed 29 July 2010

This Doubletree Hotel is within walking distance of my company's headquarters, so I always stay here (with my out-of-town colleagues). I always enjoy staying at this hotel since it is well appointed in the lobby, meeting rooms, restaurant, and guest rooms. And the free warm cookie at check in is also welcomed!

The rooms are very nice and comfortable. The beds are especially soft and always give me a good night sleep away from home. There is a wired internet connection in the rooms, but it is extra ($11.95 per day). With my company's corporate rate I get the Internet connect at no charge, as well as free breakfast vouchers.

The breakfast buffet is very nice, with scrambled eggs, pancakes, potatoes, bacon and sausage as well as cold cereral and fruit. They also will make you fried eggs on request. No complaints. The dinners are good also, but pricey (especially if you use room service).

So far as dining places, there are very few within walking distance. There is a Quiznos sandwich shop just across the parking lot. Across the main street is a small strip mall area which has a Starbucks, Rubio's (mexican fast food) and I believe a juice shop. That's about it. And if you're arriving late on a Sunday, you can forget about getting food at these places (just order room service).

The Doubletree also offers free shuttle service to and from the Orange County Airport which is usually prompt and the driver is courteous. The shuttle will also drive you to a restaurant or location of your choice (and pick you up) within a certain distance from the hotel.

I definitely recommend this hotel if you're in the area and want to stay in a nice hotel. My corporate rate is $105/night, so the price was very reasonable.

  • Stayed: July 2010, travelled on business
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1  Thank cohoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2010

I stayed here for 3 nights. The first two nights, I got an incredible rate through priceline. Then my flight was cancelled, and I had to stay a third night. That was more than 3 times what I had paid for each of the previous nights.
Most of the staff was friendly. The man who helped me the 3rd night was not very friendly or helpful at all. After checking around for a better last-minute rate, I decided to stay here again, and was helped by a young lady because the guy was on the phone.
She was friendlier and much more helpful. She was sympathetic about my cancelled flight, and wasn't able to get me a lower rate, but she did get me a non-smoking room, which the man had told me wasn't available, and she gave me an extra cookie and a breakfast voucher.
The room were nice. Nothing special, but the beds and especially the pillows were very comfortable.
Free wireless internet in the lobby was nice.
The restaurant was quite good. I had a burger two nights, and a pizza the other. All good. Service was friendly and good, even though I ate just before they closed each night.
They need to have cookies with no nuts.
Easy access to freeway from the hotel. Pretty quiet area at night.
I would stay here again.

  • Stayed: July 2010, travelled on business
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Thank Sonomamon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2010

Nice hotel, close to the airport, very reasonable rate. Friendly and helpful staff.

  • Stayed: April 2010, travelled on business
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Thank Style_points
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2010

I am a weekly customer at this property. I could stay anywhere in the Newport Beach, Irvine, Orange County area that I choose and I choose this property. Great property, excellent staff, great value, great location. I always see happy families with kids going to Disney or Knotts Berry Farms. I always see travelers and professionals who appear very pleased with their stay here. Great food. The excellence trickles down from Mr, Dalgado GM. One of the most professional and caring managers and an all around great person to operate this property. His entire staff is a reflection of him. I strongly recommend this property and staff, so much so that my family and friends stay here exclusively!

  • Stayed: April 2010, travelled on business
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Thank rdealba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Santa Ana - Orange County Airport

Address: 201 E Macarthur Blvd, Santa Ana, CA 92707-5776
Phone Number:
Region: United States > California > Orange County > Santa Ana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Santa Ana
Price Range: RM473 - RM913 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Santa Ana - Orange County Airport 3.5*
Number of rooms: 253
Official Description (provided by the hotel):
This Santa Ana hotel is six miles from Newport, Laguna, and Huntington beaches and offers complimentary shuttle between the hotel and John Wayne Airport. South Coast Plaza is only 2 miles away. Take advantage of the cosmopolitan pedestrian area surrounding the hotel. Dine in the plaza's elegant restaurants, and enjoy the valet parking and Concierge service. ... more   less 
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Also Known As:
Doubletree Hotel Santa Ana
Doubletree Santa Ana
Santa Ana Doubletree

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