Nice, clean room with soft beds, a sit down corner, mini kitchen, etc. Includes breakfast as well. Searched for the cheapest hotel and was pleasantly surprised. Workers were very helpful and courteous.More
- Free Wifi
- Free Parking
Nice, clean room with soft beds, a sit down corner, mini kitchen, etc. Includes breakfast as well. Searched for the cheapest hotel and was pleasantly surprised. Workers were very helpful and courteous.MoreShow less
Thank you so much for your review , glad that you enjoyed your stay, looking forward to see you in near future
Everything was good except for the guy at the front desk who didn't bother to greet or even utter a word when I walked in to request help that the keys did not work when I came the next day. He updated the keys and just threw them on the counter like he was a card dealer!!! And not another word and went back into the other room behind the front desk. Isn't this considered rude in hospitality industry?
Other than this, the stay was awesome.
Location was good near the major express ways and awesome restaurants in the El Camino Real.
Will definitely visit again.
Thank you so much for your feedback, I will personally check the my front desk staff your constructive feedback always help us to improve. looking forward to see you in near future.
I made my reservation before Memorial Day. I emphasized my need to have a ground floor room because you have no elevator I have a serious back problem and walking up 15 steps is hard for me. I also was put in a far back corner of the parking lot not close to the front desk walking is also hard for me. I just do not understand what happened>
JoAnn Seeley room 134
Sorry for the inconvenience. we always keep our guest's request on priority , but sometime due to unavailability of requested room. we have to provide similar room as requested. I hope you understand the situation and visit us again. looking forward to see you in near future
I stay at the Granada Inn as frequently as possible.It has always been a pleasure.Excellent staff and management.The rooms are clean and quiet.The housekeepers do an exceptional job.Reviewed by Brian Cote.
As usual you enjoyed your stay, looking forward to see you again
This is an older motel style and shows it. It does not look like anything but the outside has ever been renovated. The bed was uncomfortable, the room was an ok size, but really old carpet, bathroom, ac unit, (tiny) kitchenette (consisting of old microwave, really old vent hood, 2 burner hot plate, fridge). My husband woke up with bug bites. The only redeeming quality was the friendly front desk staff.
You have to pay a $20 deposit for room keys which is refundable at checkout if you return the keys. There is also a $20/hr fee if you are not out of the room on time (11:00am). Definitely do not recommend it. It was less expensive than other area hotels, but for good reason.
Dear Guest , we are sorry that we were not as per your expectation.
The bed is too soft. If there is a hard bed instead of soft bed and lighting room, it should be good.
Also, the breakfast is only break, orange, and coffee. Cn you please have hot milk and some hot foods? Thanks for all you guys.
Thank you for staying with us your suggestions are valuable, we will definitely consider in near future.