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Shutters on the Beach
Ranked #6 of 36 Hotels in Santa Monica
Certificate of Excellence
Reviewed 4 September 2017

Every employee of the hotel is top level and very service conscious. The Beach Club is easily accessible and very accommodating, although it is a quite a walk to the chairs/umbrellas near the shore and there are no bathrooms close by.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with The Leading Hotels of the World
Thank Sidney T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura M, General Manager at Shutters on the Beach, responded to this reviewResponded 6 September 2017

Dear Sidney T,

Thank you for your feedback. We are so glad that you enjoyed your stay with us. We hope you'll visit us again soon.

Sincerely,

Laura McIver
General Manager
Shutters on the Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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44 - 48 of 1,660 reviews

Reviewed 4 September 2017

Great location, great staff and the most comfortable beds. Close to everything and food/drinks were fabulous. I would definitely recommend this hotel for anyone looking to stay right on the beach in Santa Monica.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Jsupple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura M, General Manager at Shutters on the Beach, responded to this reviewResponded 6 September 2017

Dear Jsupple,

Thank you for your 5 star review. We are delighted that you enjoyed your stay with us on the beach. We can't wait to welcome you back next time!

Sincerely,

Laura McIver
General Manager
Shutters on the Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2017 via mobile

Won a trip here through work with the wife and I have to say this is without a doubt the loveliest hotel we have stayed in . The staff , food BEDs were amazing . Superb location . We had such a lovely time .
Had we being paying for it ourselves I'm sure we would not have enjoyed it so much as it was hellishly expensive . Breakfast in bed $95 for two . Couple that with the current exchange rate and that is gonna make most people wince . Having said that it is very exclusive and that appears to be the way they want it and it .

Stayed: May 2017, travelled as a couple
Thank Corkey1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura M, General Manager at Shutters on the Beach, responded to this reviewResponded 6 September 2017

Dear Corkey1972,

Thank you for your feedback. We are so glad that you enjoyed your stay with us and appreciate you constructive feedback. We hope to welcome you back again soon.

Sincerely,

Laura McIver
General Manager
Shutters on the Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2017

It's been two hours and still waiting for someone to check our air conditioning. This comes after sitting for 30 minutes in the lounge to be served a drink and after their bike vendor charged us too much for bike rentals.

Nice place, good food but I'm beginning to believe it may be time to find new leaders of the pack for customer service.

  • Stayed: August 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank jetset222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2017 via mobile

Shocking shocking quality of food and service. It was almost as we were in a reality show where all the staff had zero experience in the industry. The food was bland, we had to send our main back to be cooked again. Do not recommend at all.

Stayed: September 2017, travelled with friends
Thank Ck7799
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shutters on the Beach

Address: 1 Pico Blvd., Santa Monica, CA 90405-1063
Phone Number:
Region: United States > California > Santa Monica > Santa Monica
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Santa Monica
#4 Business Hotel in Santa Monica
#5 On the Beach Hotel in Santa Monica
#5 Luxury Hotel in Santa Monica
#16 Romantic Hotel in Santa Monica
#18 Family Hotel in Santa Monica
Price Range: RM2,607 - RM3,794 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shutters on the Beach 5*
Number of rooms: 198
Official Description (provided by the hotel):
Shutters on the Beach is more than just a spectacular place to stay, it’s the epitome of Southern California’s breezy lifestyle. This captivating hotel is located directly on the sand and within walking distance of the area’s biggest attractions including the Santa Monica Pier and hundreds of shops and restaurants. For business or pleasure, this quintessential beachfront hideaway is known as the place the high-profile go to be low-profile. ... more   less 
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Also Known As:
Shutters On The Beach Hotel Santa Monica
Shutters Beach
Shutters Santa Monica

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