Shutters wishes it was a great hotel - it really does. Sadly, however, it isn't even close. The rooms are small, the shower is weak, the bathroom is tiny, and the walls are paper thin. I heard a conversation at 3 am from the person in the room next door, and had listened to him all night long (hearing every word - glad he is taking surfing lessons and getting along better with his wife). Even worse, we were there for a football game and asked the front desk if they could let us know if there were any car services available to go to the game and what the rates were (an inquiry, not even a request). Cut to no answer back from anyone and a $600 charge on our card for a car service - that we never took. Needless to say, the level of service here isn't good. The only bright spot is the Shutters restaurants - they are good. My advice is if you want to stay here, you are going to pay like you are at a Four Seasons, but get treated like a chump. There are much better places to stay in LA!
- Official Description (provided by the hotel):
- Shutters on the Beach is more than just a spectacular place to stay, it’s the epitome of Southern California’s breezy lifestyle. This captivating hotel is located directly on the sand and within walking distance of the area’s biggest attractions including the Santa Monica Pier and hundreds of shops and restaurants. For business or pleasure, this quintessential beachfront hideaway is known as the place the high-profile go to be low-profile. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and HotelQuickly so you can book your Shutters on the Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Shutters On The Beach Hotel Santa Monica
- Shutters Beach
- Shutters Santa Monica