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“Perhaps not their best day...”
Review of Ranch and Reata Road House - CLOSED

Ranch and Reata Road House
Price range: US$30 - US$30
Cuisines: Barbecue
More restaurant details
Restaurant details
Dining options: Reservations
Dining style: Casual Dining
Cross street: Edison Street
Transit: Bus stop 50 feet away.
Reviewed 27 May 2013

There were eight people in our party and the reservation was at 1:30 p.m. on a Sunday afternoon of a special event weekend in the town of Santa Ynez. I had dined at this location on five previous occasions and was acquainted with the establishment's owner,promoter, and host,Bruce, a local radio personality. There were local rumors, however, that the restaurant was under new management and, if so, it certainly was apparent.

At the time of our seating, there were only three other tables that were occupied and the bar area was totally empty. Two of the other three tables had already been served. The waiter appeared and took drink orders. There were a couple of menu questions at which point the waiter advised that the restaurant had run out of salad and some menu items were no longer available. It appeared odd that a restaurant would run out of salad this early in the day and even so, there are supermarkets nearby. We ordered what we could within ten minutes of arrival. It took almost 50 minutes to be served, an especially long time considering that there was only one order ahead of us for a table of two people. When our food finally began to arrive, it came out in spurts. It began with two meals placed on the table. Then five minutes later, two more meals were brought to the table and about 10 minutes later, the remaining four meals arrived. This was obnoxious service, as the two meals that arrived almost 15 - 20 minutes earlier were now somewhat cool. During the time we were eating, two of the tables in the restaurant had emptied and two more tables had been occupied, yet the staff still did not have time to keep our beverage glasses full. At the end of the meal we waited about ten more minutes before our server returned to ask anyone if they wanted desert. He then read off four deserts that were available. Only one person ordered a desert, a strawberry shortcake, and five minutes later the server returned to say that the desert was no longer available. It was then changed to another item, which took 20 minutes to arrive. In all we spent nearly two hours in the restaurant.

I did not see Bruce during the time we were there and, in fact, if he has sold his interest, this might explain such poor service on the part of the new owners. We are saddened!

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Thank TravelinInaDavlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (18)
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8 - 12 of 18 reviews

Reviewed 10 May 2013

We were there to hear Tom Russell, since it was our first visit I hoped the food would be at least tolerable and not too costly. What a GREAT surprise. The road house was clean open and very comfortable. Our table was within ten feet of the stage and the concert was as good as I'd expected. The surprise was the food and service. Creative cocktails; bloody mary with a shrimp and bacon strip. The fresh mussel appetizer was delicious. The pork ribs & elk burger also wonderful with in-house made crispy onions as a side. In addition to a large local wine list they had six micro brews on tap.
The waiter was under a lot of pressure to have everyone fed before the concert started and he did that with grace, attention to detail, and marvelous efficiency. The cost for the food and drinks for the two of us was change over $100.00. I would recommend the place to anyone looking for, a place populated by locals, and great reasonable priced food and drink.

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Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2013

Ate here on Saturday, April 6th with some friends. They had a live band (The Molly Ringwald Project) which was AWSOME. Tried the BBQ chicken and was NOT disappointed. The sides that came with the meal complimented it perfectly. This restaurant is in wine country so they had a great selection of wines. I chose their house beer, however. It was a nut brown ale and it was a perfect choice with the barbecue chicken. the server was sweet, friendly, and very easy on the eyes. All in all, a great night.

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Thank TravelinMan94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2013

Four generations went to the restaurant, and we all had a wonderful experience. Roadhouse staff was very accommodating, splitting orders and making our visit comfortable - we had twins (5 months old and my 85 year old mother). We had elk burgers, mac and cheese, pulled pork and all were good. It is a good place for families, although a bit on the pricey side for a larger group. Nevertheless, the food was good and portions substantial. It is a good alternative in the Valley. Mac and cheese for sure on our next visit. They also make a very good Rye Manhattan!

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Thank Stephen U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2013

tha road house food sucked , we sat near tha door and froze for 45 minutes , our waitress acted as if she didnt want to work that nite , tha atmisphere was lame ... never again , go down tha street 2 tha local cantina 4 awesome food and drinks ..

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Thank charlie d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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