I'm not thrilled, they double charged my cc which I will deal with later.
I spend 180 to 200 nights a Year in hotels.
Then when I came in at 830pm my final night I had found that the shower hd completely backed up with sewer water, I had reported it ws backing up the day before but despite their claims it was evident they did nothing.
They did not try to find another room, claimimg they were booked up but I cannot believe they were.
Empty car lots tell me more that empty unproven counter points from a desk clerk who try deal with my issue while on a personal call.
The clerk stayed on her personal call all the while she dealt with me. Talking about me in Spanish, yo entiendo espanol!
The properties response to my plea for repair was that they offered to fix it AFTER I was supposed to check out.
They did not try to find another hotel, offer another room where I could shower after some one had checked out.
When I called in the morning the desk clerk knew very little or had the details wrong.
Why do I say they don't understand the English-language, when I asked about a shipping box for UPS or FedEx the desk clerk pointed to letter holder used for the US Mail. The errors in the details point to they don't care or don't communicate very well.
Bring liquid plumber and a spanish dictionary if you start here.
- Official Description (provided by the hotel):
- A Sunnyvale CA hotel near Levi's Stadium & Shoreline Amphitheatre The Comfort Inn (R) Sunnyvale is in Silicon Valley with easy access to U.S. Route 101 and State Route 237. We are minutes from : * Levi's Stadium * Shoreline Amphitheatre • California's Great America theme park • Santa Clara Convention Center * San Jose McEnery Convention Center * Stanford University • San Jose State University. We are a short drive from the Moffett Federal Airfield, NASA Ames Research Center and Lockheed Martin Corporation. Our amenities include: •Free wired and wireless high-speed Internet access •Free hot breakfast buffet •Free local calls and free parking •Free coffee and free weekday newspaper •Outdoor heated pool, exercise room, basketball and tennis courts. Business travelers will appreciate our public computer with Internet access and access to copy and fax services. Our meeting room can accommodate up to 60 guests. All guest rooms come equipped with microwaves, refrigerators, coffee makers, hair dryers, irons, ironing boards and safes. Non-smoking rooms can be requested. Laundry facilities are on-site for added guest convenience. Make the Comfort Inn Sunnyvale - Silicon Valley your home away from home when traveling for business or pleasure. We are the perfect place to stay when visiting the Sunnyvale and Silicon Valley areas. ... more less
- Reservation Options:
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- Also Known As:
- Quality Inn & Suites Sunnyvale/Silicon Valley Hotel Sunnyvale
- Quality Inn And Suites Sunnyvale/Silicon Valley
- Quality Inn Hotel Sunnyvale
- Quality Inn Sunnyvale
- Sunnyvale Quality Inn