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Reviews (227)
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All reviewsin townwafflesplace to stayroom was cleanawesome staybed and pillowspizza placecoffee makerhot tubthe usual amenitiescontinental breakfastmost placescomfortable stayno elevatorhousekeeping staffmini fridgeroad trip
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Reviewed 5 November 2017 via mobile

Enjoyed my one night stay here. My ground floor room was clean, comfy and quiet. No coffee maker but coffee was available in tbe office building all day long. Pool closed for the season but the hot tub and exercise room were open. Slept great.

Stayed: November 2017, travelled solo
Thank Maureen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this reviewResponded 9 November 2017

Greetings, Maureen...

Thanks for letting our service to you during your recent stay prompt your Tripadviser review!

We all work hard to keep guests coming back and will be on the lookout for your next visit. Blessings to you wherever you may travel. :-)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2017

Twice we've stayed at the Red Lion in Susanville and both times we've been impressed. Very clean and spacious rooms, a big TV, and nice people at the reception desk. Safeway is just across the street, so picnicking in the room is easy. Breakfast is nothing fancy, but fine. Rooms are quiet and I appreciate being able to open the window to fresh air a bit. This hotel is a bit more than we like to pay, but we feel like we get a nice room when we stay.

Room Tip: I've only been placed in ground floor rooms at the back of the hotel.
  • Stayed: October 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank pacifico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this reviewResponded 25 October 2017

Thanks so much for staying with us and leaving a rating and comments for us and pass along to all the travelers on our TripAdvisor community. Best to you wherever you may travel!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2017

When we arrived the check-in was easy and the receptionist pleasant. Our room was large (mini suite) and the first impression was good. Then we realized - no shampoo and the usual toiletries. The trek from the room to reception was mega. Having got these we found that the bath had not been cleaned and there were long dark hairs in the bath. Then we decided to make coffee. The machine did not work and it took 25 minutes to get a replacement which must have come from the store of old machines as it barely worked (20 minutes to make a cup) and was clogged up.
There was a huge flat screen TV but there was no in room channel guide and as it was DirectTV no Weather Channel (a traveler's must).
The parking area was hectic but the spaces were tight. Most of the vehicles were oversize (trucks etc.).

  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank BrendaReasTrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this reviewResponded 13 September 2017

Hello, JoleneMH...

Great to have you wth us on your recent visit from Tucson, AZ.

First, please know we do apologize that housekeeping let us down. We've addressed this issue and it should not happen again. We did give you a very nice discount for your inconvenience to show our concern and care for your business.

As for the TV Guide, we have a channel dedicated to times and programs, including the Weather Channel. There is a Guide-Button on each remote that allows a guest to instantly access our robust cable channel offering.

Not sure where you parked. We have huge parking spaces that can, and often do, accommodate RV's, 5-Wheel Trailers and Semi-Trucks. Whenever there is an issue, a call to our front desk will allow us to quickly respond.

We hope you'll try us again next time you travel our way. Peace be yours until we see you again. :-)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2017

On our way to the Redwoods again, still in the mountains, found a very nice place in Susanville, a lot of things to see there. Found the Last Ale works on main street for some brews and a nice meal. A nice town before we head back into the mountains.

Room Tip: Some rooms face highway, backside would be better, all in all, noice was minimal
  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Tim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this reviewResponded 13 September 2017

Howdy, Tim...

Great to have you wth us on your recent visit from South Dakota. We appreciate you and hope you'll make us a habit whenever you travel back our way.

Thanks for leaving the 5-Star stamp of approval in the wake of your visit.

Peace be yours until we see you again. :-)

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Reviewed 10 September 2017

We were headed south on a road trip, and were looking for a decent place to spend the night; the Red Lion Inn & Suites, didn't let us down. The room was clean and comfortable and fairly quiet; just what you need after a long drive. The hotel is conveniently located near fast food restaurants and grocery stores.

Breakfast was fairly basic, but there were enough choices to fill the hole in our stomachs.

The only real problem we had was when we returned to our room after breakfast and the key reader no longer accepted our card. We had to go back to the office twice to get a key that worked. I suspect the sensor is on its way out. This, however, did not take away from our pleasant overnight stay.

We would happily stay here again, should we be back in the area.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank JoleneMH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this reviewResponded 13 September 2017

Hello, JoleneMH...

Great to have you wth us on your recent visit from Renton, WA. We appreciate you and hope you'll make us a habit whenever you travel back our way.

Thanks for leaving your stamp of approval in the wake of your visit.

Peace be yours until we see you again. :-)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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