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Reviews (1,029)
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All reviewsholiday innfront deskcafe californiaindoor and outdoor poolsbreakfast buffetsequoia national parkhotel restaurantgreat customer serviceroad tripvery nice hotelbusiness centernice roomnight's sleeprickaaronservermahogany
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Reviewed 20 September 2017 via mobile

This was a nice hotel to stay at on our way to Sequoia National Park. The indoor heated pool and hot tub hit the spot after a day of traveling! The room was comfortable and clean with the usual amenities (microwave, coffee maker, fridge, hair dryer). The bed was perfect and provided a good night's sleep. The only odd thing was that when I checked in I was told breakfast was included but the next morning I went to the restaurant and was told differently.

Stayed: September 2017, travelled with friends
Thank JMA032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha R, Manager at Wyndham Visalia, responded to this reviewResponded 27 September 2017

Hello JMA032,
Thank you for staying with us. We hope your trip to the Sequoia National Park was a beautiful one. We are happy you were able to take advantage of our indoor and outdoor pools and having a good night's sleep is very important. We do apologize for the breakfast included miscommunication. As reserving with third party sites it may include breakfast for a price difference. We do hope to see you again on your next trip to the beautiful Sequoia's.
Sincerely,
Wyndham Visalia

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Reviewed 20 September 2017

Enjoyed the room. Great location and I appreciated having microwave, refrigerator and coffee maker in the room. The parking was perfect. The maids were respectful, helpful and efficient. I would definitely stay at this hotel again.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Mizpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha R, Manager at Wyndham Visalia, responded to this reviewResponded 27 September 2017

Hello Mizpat,
Thank you for the 5 star review! We are very happy you enjoyed your room and our housekeepers were helpful and efficient during your stay. Our staff will be happy to read your review. We do hope to see you again very soon.
Sincerely,
Wyndham Visalia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2017

We had a one night stop on a coach tour. With being out of town they have a captive audience for food. The bar snacks menu was good and the food was plentiful. Reasonable prices too. But the food took a while to arrive. Breakfast was a bit of a disaster as the building works in the hotel meant no diy buffet service. You had to rely on waiting staff to bring everything and that took a very long time. Some guests walked out.

The room was ok, but a little tired looking. View of the car park, no safe in room and noisy aircon and bathroom extractor. The outdoor pool only had about nine sun beds that were all in use when we wanted to use it. The beds were comfy, fridge, iron, hairdryer, coffee maker, USB charging points and microwave in the room and ice and vending machines on every floor.

It should be ok when all the refurbishments are completed.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank brist0lcelt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha R, Manager at Wyndham Visalia, responded to this reviewResponded 27 September 2017

Hello brist0lcelt,
Thank you for staying with us during your one night coach tour to Visalia. We are happy you had a good and plentiful dinner. We do apologize for the shortfalls during your stay. Thank you for bringing those to our attention. We have made our department team aware right away. We do hope you do stay with us again and given the chance to impress you.
Sincerely,
Management Team

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Reviewed 19 September 2017

The hotel was under renovation when we stayed. The staff were very friendly and the disruption was kept to a bare minimum. Room was clean well equipped with fridge, microwave, iron and ironing board. The pool area was a little dirty although the pool was clean. The carpets in the corridors were very old and dirty (needed a good hoover). The breakfast was very nice cooked to order. Good location if you are travelling around we were on a road trip and only stayed 1 night. Reasonably priced but not cheap.

  • Stayed: August 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank CarolineD0863
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha R, Manager at Wyndham Visalia, responded to this reviewResponded 27 September 2017

Hello CarolineD0863,
Thank you so much for staying with us. We are very happy you had a nice stay. Our staff will be happy to read your review. We are very excited for our Cafe California restaurant to be finished very soon. Thank you for bringing your concerns to our attention. We are on it. We do hope to see you again very soon.
Sincerely,
Wyndham Visalia

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Reviewed 16 September 2017

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Samantha R, Manager at Wyndham Visalia, responded to this reviewResponded 20 September 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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