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“Great location and property, horrific on-site management.”
Reviewed 23 April 2015
for a stay in July 2014
It's too bad that the Redwoods can not hire a leader to create a service culture. I love the location and this property but we've been treated poorly by Redwoods staff for the last several rentals.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
11 May 2015
Thank you for your review. I am sorry you were unhappy with our staff. I am not aware of the circumstances, but perhaps talking with management at the time, would have helped all parties to have a positive outcome.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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