Location was perfect. Near to all the tourist traps. Staff was nice as well. The rooms were clean and big. Only thing I'd say is the water pressure wasn't all that great. Let's get that water pressure licked.More
Location was perfect. Near to all the tourist traps. Staff was nice as well. The rooms were clean and big. Only thing I'd say is the water pressure wasn't all that great. Let's get that water pressure licked.MoreShow less
Thank you for the nice score and review. We appreciate the feedback on the water pressure. Come see us again soon! Call us direct.
Staff is super friendly and accommodating. Hotel is in a great spot on the strip.
Rooms very spacious and overall very clean. Pool looked great but didn’t go.
The 42$ a night valet parking and the 5$ coffee at hotel bar is pricy though.
Thank you for the kind review and score. Certainly would love for you to return :)
Nice clean hotel. Pool didnt get a great deal of sunshine but is clean and the sunbeds and sofas are lovely.
Our room was really nice. Spacious bedroom and small bathroom. Could do with movint the position of the toilet roll holder as we kept banging our elbows on the sink unit.
Mini bar was very expensive and parking is $42 per night.
Its in a good location and if you dont want to eat breakfast there then pop 10 mins walk along street to the griddle cafe where the food is amazing.
I would stay here again if went back to Los Angeles
Thank you for the nice review and rating. Please come again soon and call us direct.
I was pleased with this stay for the most part. I was always greeted with a smile upon arriving, and the location was great for us. The internet was a little slow in my room, though, hence the 4 instead of 5. Also, I found the breakfast to be terribly overpriced, but I guess that's LA pricing. Good, clean and sizeable room, though.
Thank you for your review! Our door men were very pleased to see this and always keep a smile. our apologies if the internet was not cooperating to it's entirety. We hope to have you back with us soon!
My friend shattered her her wrist in two places during our stay; spent the night in the ER resulting in a late checkout. Manager charged us $50 despite the medical emergency and was extremely unsympathetic. Kept referencing the 'policy' which I understand, but very poor customer service given the situation. Hard to believe that $50 is worth leaving such a bad taste in our mouths and adding additional stress to someone in pain who has spent the night in the hospital.
Additionally- room was dirty and had a weird smell, generally extremely overpriced, many better places to stay in LA in terms of value and overall experience
We are sorry about your experience and hope that you call me direct to discuss.
Very convenient for Hollywood Boulevard, Universal Studios and other downtown attractions. Mixed opinion on staff, some incredibly helpful and motivated, others try their hardest to ignore you. Special mention for the lady who serves at breakfast, excellent customer service skills and just the right amount of friendly. Rooms good and bid, large screen TV, shower but no tub. Service levels for dinner mixed, slow at times. Overall better than a chain hotel, but reflected in the price of course. Would recommend.
Thank you for the 4 stars and review! Our staff loves to read the comments and hope the appropriate one's see the constructive criticism as we value all of our guests. Glad you encountered our breakfast specialist Gabby!! She loved your comments. Come see us again as we would love to see you :)