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Savings alert! 11% below average rates

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Reviews (509)
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Show reviews that mention
All reviewsgreat hotelboutique hotelcomedy storeuber rideper nightpool area isfirst floorstayed here for nightspoolside roomovernight parkinggreat poolwould stay againdecent sizehollywood walk of famebars and restaurantscomedy clubenjoyed my stay
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16 - 21 of 509 reviews
Reviewed 24 May 2018 via mobile

Staff is super friendly and accommodating. Hotel is in a great spot on the strip.
Rooms very spacious and overall very clean. Pool looked great but didn’t go.
The 42$ a night valet parking and the 5$ coffee at hotel bar is pricy though.

Stayed: May 2018, travelled on business
1  Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin B, General Manager at Grafton on Sunset, responded to this reviewResponded 9 June 2018

Thank you for the kind review and score. Certainly would love for you to return :)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2018 via mobile

Nice clean hotel. Pool didnt get a great deal of sunshine but is clean and the sunbeds and sofas are lovely.

Our room was really nice. Spacious bedroom and small bathroom. Could do with movint the position of the toilet roll holder as we kept banging our elbows on the sink unit.

Mini bar was very expensive and parking is $42 per night.

Its in a good location and if you dont want to eat breakfast there then pop 10 mins walk along street to the griddle cafe where the food is amazing.

I would stay here again if went back to Los Angeles

Stayed: May 2018, travelled as a couple
Thank Debra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin B, General Manager at Grafton on Sunset, responded to this reviewResponded 19 June 2018

Thank you for the nice review and rating. Please come again soon and call us direct.

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Reviewed 20 May 2018

I was pleased with this stay for the most part. I was always greeted with a smile upon arriving, and the location was great for us. The internet was a little slow in my room, though, hence the 4 instead of 5. Also, I found the breakfast to be terribly overpriced, but I guess that's LA pricing. Good, clean and sizeable room, though.

Room Tip: Parking is valet at 40$ a day, so prepare that for your budget.
  • Stayed: May 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank RochVanDyke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin B, General Manager at Grafton on Sunset, responded to this reviewResponded 22 May 2018

Thank you for your review! Our door men were very pleased to see this and always keep a smile. our apologies if the internet was not cooperating to it's entirety. We hope to have you back with us soon!

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Reviewed 16 May 2018

My friend shattered her her wrist in two places during our stay; spent the night in the ER resulting in a late checkout. Manager charged us $50 despite the medical emergency and was extremely unsympathetic. Kept referencing the 'policy' which I understand, but very poor customer service given the situation. Hard to believe that $50 is worth leaving such a bad taste in our mouths and adding additional stress to someone in pain who has spent the night in the hospital.

Additionally- room was dirty and had a weird smell, generally extremely overpriced, many better places to stay in LA in terms of value and overall experience

Room Tip: Don't stay here
  • Stayed: May 2018, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Schuyler L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin B, General Manager at Grafton on Sunset, responded to this reviewResponded 9 June 2018

We are sorry about your experience and hope that you call me direct to discuss.

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Reviewed 14 May 2018 via mobile

Very convenient for Hollywood Boulevard, Universal Studios and other downtown attractions. Mixed opinion on staff, some incredibly helpful and motivated, others try their hardest to ignore you. Special mention for the lady who serves at breakfast, excellent customer service skills and just the right amount of friendly. Rooms good and bid, large screen TV, shower but no tub. Service levels for dinner mixed, slow at times. Overall better than a chain hotel, but reflected in the price of course. Would recommend.

Stayed: May 2018, travelled as a couple
Thank Wizzo2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin B, General Manager at Grafton on Sunset, responded to this reviewResponded 15 May 2018

Thank you for the 4 stars and review! Our staff loves to read the comments and hope the appropriate one's see the constructive criticism as we value all of our guests. Glad you encountered our breakfast specialist Gabby!! She loved your comments. Come see us again as we would love to see you :)

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