I checked in on the night of 24.04.18 around 7.30 pm. I was welcomed by rude staff & taking it forever to making a simple check in even there are no other guest only to be given a room 1213 that I'm positive the room already someone checked in. The next morning I'm still handled rudely at the counter with my wife but the worst is the same day on the evening I noticed my phone charger left it in the room. So I called the hotel number and nicely asked to give me back my charger because I need it to charge my phone during my vacation for my work, but the staff named azrin said to me there are no lost & found. WTF!!!. Its still the same day I asked it but its already gone?? With no further follow up or investigation??? This is the reason why budget hotel in Malaysia are at low standard. Obviously the management did not hire their staff with hotelier experience. Mirage hotel pd did not care whether you on vacation or to satisfy you with their good service, they only want your money. I can promise you staying at this hotel will spoil your vacation. Find other hotel that not only want your money or steal from you, but really care for you to come again.More
- Free parking
- Restaurant