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“Substanialy overrated”
Review of Quality Inn

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Quality Inn
Ranked #69 of 105 Hotels in Colorado Springs
Reviewed 9 August 2017

We called a couple of days ahead of our visit and requested an early check in as we had an event to attend and needed to shower and change clothes for an important event at 2:00 that day. I was told we would be able to check in at 12:30. When we arrived at 1:00 the front desk clerk said no rooms were ready until after 2:00. I explained why we needed an early check in. His response was "sorry no rooms till 2:00". Didn't call house keeping to check or do anything to help us with the issue. We went to the event as we were. Checked in after the event and were given room 102. The room was as big as a closet and dark. Lamps didn't work. Shower was dirty. No towels. Looked like the room was a left over in case they were full. Would never stay here again. Choice membership did nothing for us. One more thing.. Very noisy. Walls are paper thin. We heard every conversation, crying, jumping from above us. You name it we heard everything.

Room Tip: Do not stay here. Do your best to find another hotel.
  • Stayed: August 2017, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 116 reviews

Reviewed 5 August 2017

It was late Evening when we checked in & they were booked with only a couple rooms left. We were exhausted from a long day driving. The young lady at the front desk was very kind (Julissa?). We went to our room & immediately upon opening the door we were met with an overpowering stale smoking room smell. I went back to the desk to see if there was another room we could move to, but no. We had intended to stay 2nights, & were told we could move the next day after 3pm. I always carry a bottle of Febreeze, but that did not even help. Had we not been so tired we would have left. We checked out the next morning & were able to have one of our 2 nights refunded. Both desk staff were apologetic, but this is supposed to be a non-smoking hotel. Found out that the room we were in was a smoking room 2yrs prior. I suggested a complete wash out & we checked out. When checking in here, I would recommend you check the assigned room first ~ especially if you are prone to allergies. I had a horrible headache by the time we checked out. Staff was very kind, though.

Room Tip: Check the room for smells before accepting.
  • Stayed: August 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank 1VintageMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2017

Room was nice and the beds were comfortable. The breakfast was okay but they ran out early and the lady making the breakfast was not around. When they found her, it took about 15 minutes before anyone could get any eggs or sausage. Several folks left before it was ready. I think she wasn't expecting that many people coming down for breakfast.

  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Fred B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2017

Staff at the desk was great and worked hard to get me in to my room early even thou i had a pet room. The room is nice and the best are soft which is one of the things i really look for in my stays. The room was clean and didnt smell. Gas station located next to hotel, closest food in a short drive away. Best prices for what you get in the Springs area.

  • Stayed: July 2017, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank Wade S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2017

I booked this king suite room on points for two nights and we were very pleased with the large size of the room, the spacious whirlpool tub and the overall comfort and cleanliness. Some of the towels looked a bit dingy and we detected a mild cigarette odor in the room though the whole hotel is supposed to be smoke free. The front desk staff were always pleasant and helpful. The hotel has an inviting indoor pool and hot tub although we did not use them.

  • Stayed: June 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank j0njudy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn

Address: 2115 Aerotech Dr, Colorado Springs, CO 80916-4201 (Formerly Comfort Inn)
Phone Number:
Region: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #69 of 105 Hotels in Colorado Springs
Price Range: RM340 - RM658 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Free Hot Breakfast, Free WIFI, Airport Shuttle,Complimentary Park and Fly services, Meeting Space, Fitness Center with access to Bally's Total Fitness, Indoor Pool & Jacuzzi, just minutes from Colorado Springs Municipal Airport, 15 minutes from Local Attractions ... more   less 
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Also Known As:
Comfort Inn Colorado Springs
Colorado Springs Comfort Inn

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