First let me say, Hillsider 6 condo in Steamboat is managed by Retreatia.com. I left a few ski items behind and Retreatia did not get my items and send them to me. They gave me the run around for a week and then decided to tell me my items were stolen. This is POOR management and I consider them thieves! The condos appliances didn't work well, the guest bed had a large dip in it and there is only one TV in the condo. I have to say in all of my years of traveling this has been the worst experience. Once they have your money they are done with you!