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Traveller rating
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All reviews sky restaurant swimming pool beach cafe sea breeze platinum member hotel is beautiful nice design don t forget breakfast line nice pool lady staff welcome drink room was spacious room type family trip rooftop bar private beach
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Reviewed 24 July 2020

The services were horrible, call for some room services andbhave to wait more than an hour at 6pm.

Overall, was just meet my expectation.

The land scape was nice

Too many resident from condo join hotel facilities

Date of stay: July 2020
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank palanondc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peeraphol Jittiboonruan, General Manager at Veranda Resort Pattaya Na Jomtien - MGallery, responded to this reviewResponded 25 July 2020

Dear Palanondc,


I sincerely would like to apologize for the unfortunate experience you had encountered at Veranda Resort Pattaya Na Jomtien MGalllery. While I can assure you that this is not our standard of our Room Service, I am really sorry that we failed to meet your expectation on this occasion.

Your feedback is high value to us as it helps us to identify the shortfalls on our services. I will personally work on this issue to make sure we improve and hope you will give us another chance to welcome you back to Veranda Resort Pattaya Na Jomtien MGallery in the near future.

Once again thank you so much for sharing your feedback.

Yours sincerely,



Peeraphol Jittiboonruan
General Manager
Veranda Resort Pattaya Na Jomtien MGallery.


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2020

The room was spacious and the staff were super nice. Downsize was too many people in the hotel, residence guest share pool with resort guess even tho there was an area specific for residence guest. Special tip : if you wanna sit at rooftop restaurant you must make a reservation first

Date of stay: July 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank B-Wally-T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peeraphol Jittiboonruan, General Manager at Veranda Resort Pattaya Na Jomtien - MGallery, responded to this reviewResponded 2 July 2020

Dear B-Wally-T,

We are very happy to see your feedback about your stay at Veranda Resort Pattaya Na Jomtien MGallery on TripAdvisor.

It is very motivating to know that you were pleased with the services from our staffs and room accommodation with your stay in this trip. Delivering high level of services is one of our main focus areas that we are fully committed to maintain. We very much hope that you will consider staying with us again on your next trip.

Thank you so much for your sharing yourkind feedback. We look forward to welcoming you to Veranda Resort Pattaya Na Jomtien MGallery again very soon.

Yours sincerely,




Peeraphol Jittiboonruan
General Manager
eranda Resort Pattaya Na Jomtien MGallery.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2020

We was attracted by nice photographies from beautiful swimming pool and quiet atmosphere but the first thing the staff told us is... so sorry you can not book dinner it is full of families with kids and for breakfast it will be very complicated because of kids... basically yes it was impossible to enjoy the swimming pool or anything except to stay at the room. They should advise 5is is an hotel for kids and families. The only free time to swim or relax is after2 pm to 4 pm when they are eating and sleeping after that you should find the way to escape as soon as you can... but there is no transportation from the hotel so try to find some grab taxi who can pick you.
Avoid 100% the breakfast it is only junk food and very poor quality.
The quality of rooms is ok ... the bed are really strong and you will feel it in the early morning.
The staff does not speak english so probably they are more focus on the high quantity of thia nationals renting the back building residence for families.

Room tip: ask sea view on top floor only 4
Date of stay: June 2020
    • Value
    • Rooms
    • Service
Thank stephane r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peeraphol Jittiboonruan, General Manager at Veranda Resort Pattaya Na Jomtien - MGallery, responded to this reviewResponded 23 June 2020

Dear Stephane r,

I sincerely would like to thank you for taking the time to share your feedback about us in TripAdvisor.

We are sorry to learn that you were not satisfied with the ambient of the resort during your stay with us. Myself and team would like to apologise for any inconvenience caused. Your feedback is definitely high value to us and we will do everything possible to take additional steps to improve and enhance our guest experience.

We hope you will give us another chance to welcome you back to Veranda Resort Pattaya Na Jomtien MGallery in the near future. Once again thank you so much for sharing your feedback.

Yours sincerely,



Peeraphol Jittiboonruan
General Manager
Veranda Resort Pattaya Na Jomtien MGallery

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2020

I've been there a night there for business trip, after check in we spent most of the after noon enjoy swimming pool. So nice and beautiful pool.

I love welcome drink there, so fresh and very lovly staff.

Room tip: My side is facing with car park but there was no problem with noisy.
Date of stay: July 2019
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank maijidaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peeraphol Jittiboonruan, General Manager at Veranda Resort Pattaya Na Jomtien - MGallery, responded to this reviewResponded 23 June 2020

Dear maijidaa,

It is so encouraging to see your positive feedback on TripAdvisor.

Thank you so much for taking the time to write about us. We are thrilled to learn that you were very happy with hotel’s facilities and our services. We hope you were have a memorable stay at Veranda Resort Pattaya Na Jomtien MGallery.

We hope you will consider staying with us again on your next trip. The team and I look forward to welcoming you back very soon.

Once again, thank you very much for sharing your feedback.


Yours sincerely,



Peerpahol Jittiboonruan
General Manager
Veranda Resort Pattaya Na Jomtien MGallery

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2020 via mobile

Booked a premium room for family outing, bathroom and bedroom directly facing the ocean. huge room with free mini bar snacks and drinks. the breakfast line is great, varieties of food and type of cuisine. good for Instagramer

Date of stay: January 2020
Trip type: Travelled with family
2  Thank Malinee1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peeraphol Jittiboonruan, General Manager at Veranda Resort Pattaya Na Jomtien - MGallery, responded to this reviewResponded 18 June 2020

Dear Malinee1988,

I would like to thank you very much for sharing your positive feedback about your stay at Veranda Resort Pattaya Na Jomtien MGallery on TripAdvisor. We are thrilled to learn that you were satisfied with facilities and breakfast's experience of the hotel
.
Here at Veranda Resort Pattaya Na Jomtien MGallery, we always strive to make our guests feel like home by providing quality standard of facilities, and I am glad that our efforts are appreciated.

We look forward to providing you with another enjoyable stay during your next visit to our property in soonest.

Yours sincerely,




Peeraphol Jittiboonruan
General Manager
Veranda Resort Pattaya Na Jomtien MGallery.


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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