We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (347)
Filter reviews
347 results
Traveller rating
176
97
39
18
17
Traveller type
Time of year
LanguageAll languages
More languages
176
97
39
18
17
Show reviews that mention
All reviewsfront deskbreakfast ladythe breakfast areaberlin turnpikedonutsindoor poolpast few yearsnew englandworking orderfitness centerwaffle makernight's sleephartford areabeds were comfortablethe hotel staffyogurtconvenient location
Filter
Updating list...
17 - 22 of 347 reviews
Reviewed 15 June 2018

Conveniently located between Hartford and New Haven. Nice spot if you're traveling for business or passing through the area. Hotel was very clean with very nice amenities for the price. Definitely recommend to anyone trying to keep travel expenses down while not sacrificing comfort and peace of mind.

Stayed: June 2018, travelled on business
Review collected in partnership with this hotel
Thank bsetz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daneil M, Front Office Manager at Best Western Plus New England Inn & Suites, responded to this reviewResponded 17 June 2018

I am pleased to hear that you find our location to your liking. We are happy that you loved your stay with us. We are happy that our staff could make you feel at home, and no doubt the included amenities such as the complimentary hot breakfast, Free-Wifi, our indoor heated pool and fitness center added to your wonderful stay. We hope to have you back with us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2018

The pool was nice - the water was warm. The bed was comfortable and gentleman at front desk was polite and helpful. We went to Mark Twain House and other places in Hartford Connecticut. Location was convenient.

Room Tip: I got stuck in elevator and had to call my husband after that I only took stairs which was better for me anyway.
Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
Thank vhale1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daneil M, Front Office Manager at Best Western Plus New England Inn & Suites, responded to this reviewResponded 13 June 2018

Thank you for leaving a review of our property, we certainly appreciate your feedback and are happy that you had good stay with us. We're glad to hear that the included amenities such as the complimentary hot breakfast, indoor heated pool and free wireless internet contributed to a great stay. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2018

Very friendly lady served breakfast- all smiles as were the various maids. Front desk folks were more businesss-lke than friendly. Pool was chilly the first day we stayed. Local brochures in the lobby would help. We discovered Middletown with fabulous restaurants and the KIDS PLAY on our own. Landscaping was welcoming.

Room Tip: Try to get a room on the other side of the busy Berlin Pike.
Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
Thank William K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daneil M, Front Office Manager at Best Western Plus New England Inn & Suites, responded to this reviewResponded 13 June 2018

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2018

Friendly staff. Grab and go breakfast items convenient! Coffee and juice all day was also convenient. We got in early one evening and there were even cookies available, Four stars because sofa and chair in the room not very comfortable.

Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
Thank Ann Marie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daneil M, General Manager at Best Western Plus New England Inn & Suites, responded to this reviewResponded 13 June 2018

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2018

Great location right off SR 2 if you don't have to travel during rush hour. Right next to two restaurants. One is actually three-in-one with very good food: Chinese, Japanese (sushi), and Japanese steak house (cook in front of you).

Room Tip: Rooms near Doors B or C are easy access
Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
Thank Juliana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daneil M, Front Office Manager at Best Western Plus New England Inn & Suites, responded to this reviewResponded 11 June 2018

Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. We hope to have you again with us soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews