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RM 540
Breakfast included
BestWestern.com
RM 540
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Breakfast included
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All reviews night stay up to date room was clean and comfortable bagels easy access bw target interstate stony rates
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Reviewed 14 December 2017

room was clean, breakfast offerings were great for a quick easy breakfast. heat didn't work well, was told heat was having issues in hotel and my room was one of few that had some heat. Back door from parking lot was not locked it was open for whoever felt like walking in.

Date of stay: December 2017
  • Trip type: Travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank hostandgo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harry P, Front Office Manager at Best Western Danbury/Bethel, responded to this reviewResponded 26 December 2017

i'm very sorry to hear that we are working on our property and replacing new item.



crisleydi nobre fornt desk supervisor

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Reviewed 10 December 2017

Out room lacked heat (technically there was a small electric space heater, but we were not going to leave it on while sleeping) and no working TV with no follow up by the manager. I left a message for the manager, but no call. Called again and was told she would speak with the owner. No return call. Room was clean, breakfast was available, but eggs were terrible. My wife said, “Never again for this hotel or the chain.”

Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Mark D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harry P, Front Office Manager at Best Western Danbury/Bethel, responded to this reviewResponded 11 December 2017

Hello, Mr. Mark i do apologies about the inconveniences i will like you to provide me your phone number or email address that way we can talk about a 15% of discount on your stay in our property thank you.

Best,
Crisleydi Nobre
Supervisor Front Desk

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Reviewed 3 December 2017 via mobile

This hotel was easy to locate from the main road with a large sign. It is found next door to the Target, and a Walmart is about 5 mins up the street. The highway is easily accessible from here.
The front desk staff were all pleasant, from start to finish. Every person answered our questions politely, and tried their best to accommodate our needs.
The ice machine didn't work for one night, but was working the following day. Their was only 1 trashcan in the room. The faucet in the bathtub got stuck, and we almost couldn't shut the water off. The shower head was hard to adjust, and went from 'power washer' mode to half spray/'half dribble' mode. The hallways were extremely warm, and came across as stuffy feeling. Lastly, there is no pool...or workout facility.
I would recommend booking through a 3rd party site for a discount here. Otherwise, I don't feel the posted prices are worth it based on the lack of amenities. With that being said, I will note there was breakfast avaliable. It was hot items, as well as cold cereals and a juice machine. The pleasant personalities made up for some up the short comings. The main thought on returning would be; comparing if there were hotels in the area that had a pool and similar pricing.

Date of stay: November 2017
Trip type: Travelled with family
Thank bluebear0502
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harry P, Front Office Manager at Best Western Danbury/Bethel, responded to this reviewResponded 26 December 2017

i'm sorry to hear your bad experiences in out property, but thank for you suggestion, we will working on it.

crisleydi nobre supervisor front desk

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Reviewed 26 November 2017

Overall we enjoyed our stay and it was very easy to leave and return to this hotel in dealing with the traffic, vs two others hotels I have stayed in the past that are located just down the road from this hotel.

Date of stay: November 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank James C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harry P, Front Office Manager at Best Western Danbury/Bethel, responded to this reviewResponded 26 December 2017

thank you for stay with us


crisleydi nobre supervisor front desk

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Reviewed 20 November 2017

If you can look over a few minor issues, although there are corrective fixes in place to cover for the issues, it was actually a really nice hotel. Slept like a rock, hotel was nice an quiet even given a large party of young high school students were in the hotel. Room was clean and well appointed. Staff rocked!!

Date of stay: November 2017
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank jmpj27
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harry P, General Manager at Best Western Danbury/Bethel, responded to this reviewResponded 22 November 2017

thank you for staying with the best western, we appreciate your feedback :)

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