I stayed at the crown plaza because of a wedding. After a 3 hour drive I walk in and see the amazing lobby and think what a nice hotel. Well I was wrong I go to check in and was told that a debit card is not there desired method of payment. He then tells me he has to put a $260 dollar hold on my account incase i smoke in the room and this was on top of the price of the room. Then I was told I would not be able to charge anything to my room. I thought this was strange. My next stop was the restraunt for breakfast where there was a sign saying breakfast served till 11 am it was only 10:15 and was told the buffet was no longer available and I would have to order off of the menu. My wife and I where the only two people in the whole place and the hostess/waitress was walking around sipping on a bottle of dr pepper while we sat there waiting for service. When we finnally did recieved our food it was under cooked. We then go to our room and see a balcony try to go out there and the door was screwed shut the bathroom was tiny and the sliding doors on the closet where to big and only opened about six inches on ether side.
- Official Description (provided by the hotel):
- Centrally located off I-91 and Route 9, the Radisson Hotel Cromwell is close to both Middletown and Hartford, CT. Just 12 miles South of Hartford, and 6 miles North of Middletown, the Radisson Hotel Cromwell: Indoor Pool & Solarium, Full Service Restaurant & Lounge, CT "Green Lodging" Certified" hotels. Room service Fitness Center. The friendly and knowledgeable staff of the Radisson Hotel Cromwell Hotel near Hartford, CT will go out of their way to make sure that your trip to the Hartford area is successful. Our convenient location to Brownstone Exploration & Discovery Park, Lyman Orchards, Connecticut Science Center and Rentschler Field. The Radisson Hotel Cromwell invites you to experience full-service hospitality at its best in the Hartford area. ... more less
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- Also Known As:
- Crowne Plaza Cromwell