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“Not a great experience”

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Oyama Japanese Cuisine
Ranked #65 of 112 Restaurants in Enfield
Cuisines: Sushi, Japanese
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 21 April 2017

Only had 1 chef working, so other tables had to wait.

The tables have 2 grills, and the chef only cooked on 1 side ignoring the folks on the other side.

Only had 1 waitress and 1 hostess. Took over half hour to get our bill.

Food was OK, some of our orders were messed up.

    • Value
    • Service
    • Food
1  Thank JELucy_2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 27 reviews

Reviewed 30 March 2017 via mobile

My family and I are well versed in Hibachi dining and I have to say this was by far the worst Hibachi experience ever. First off they only had one chef working during a dinner rush hour time so we were ignored for twenty minutes before someone even came to take our order. It was forty minutes before the chef came to our table. The food was bland and four of the six people ordered chicken, which was crunchy like we were eating tendons and it was completely inedible. We told our chef who didn't understand us and the manager who said "ok" when we told him about the chicken. The manager was very rude and aloof to our concerns. He basically called us liars saying we complained about he food because of our wait time. All four people were unable to eat the chicken. My girlfriend spoke with the owner by phone and he was the same way. Completely unacceptable table service, food quality and customer service. They should be ashamed of the way the handled this situation. They did nothing to rectify or make this situation any better. I would never recommend this place to anyone. They ruined a birthday party for our son.

2  Thank kp2426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2017 via mobile

Tried Oyama for the first time, with the whole family. Tried the hibachi. Had a lot of fun! The chef was very professional and kept the delicious food coming! So fresh! A great option for a special night out.

Thank elena111633
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2016 via mobile

This was our first time visiting Oyama. We ate at the hibachi. The chef was very interactive with us and funny. I had the filet mignon/chicken combo and my husband had the seafood combo (feast portion). His meal had lobster, salmon, shrimp and scallops. All tasted very good. We would definitely go back.

Thank RatherBeCruising_98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2016 via mobile

With extremely good Japanese food in nearby towns, Enfield has yet to really get its act together. This place has gone down in quality since its beginning and clearly there is no love left in the game here. The sushi rolls are decent and priced a bit high for what they are. The miso soup was actually excellent, with plenty of tofu to cloud the broth. The drinks were nice, with good martini specials.

The place has a great location, plenty of space, plenty of parking. So why were we the only people in it? Hopefully they will start to care again

Thank Brandon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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