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Reviews (791)
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All reviewsconvention centerthe concierge loungefront deskvivo restaurantroom servicecorner roomattending a conferencetop floorscience museumconnecticut rivermovie theaterup to dateking roompool and hot tubrooms are nicebusiness travelerself parking
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254 - 259 of 791 reviews
Reviewed 30 May 2016

New accommodations, excellent room service, very safe. I was very comfortable in this new hotel. The personnel are very courteous. Parking is easy. It is quite expensive for Hartford, but parking is a breeze.

Room Tip: high floor, river view
  • Stayed: May 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank P G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2016

Convenient downtown hotel adjacent to the Convention Center. Nicely appointed in a transitional modern style. Lobby is spacious if a little austere. Rooms are up to date and of standard Marriott quality; baths are above standard for a Marriott. Staff is helpful and pleasant. Breakfast was quite good with the omelets better than normal for a Marriott.

  • Stayed: May 2016, travelled solo
    • Location
    • Rooms
    • Service
Thank FrequentTripster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2016 via mobile

Spent the night - halfway on a longer trip. Nice rooms very good breakfast. Hotel staff was extremely friendly and helpful. Very easy to self park in garage right next to the hotel. Will definitely stay here again the next time we are passing through.

Stayed: May 2016, travelled with family
Thank Ann C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2016

This should be a best of Hartford hotel but it isn't yet. Rooms are generic and boring. Staff I helpful but not well trained and needs to step up the service. Hotel lobby is one of the best features as well as the bar.

Room Tip: Over looking the river
  • Stayed: May 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Traveler_REL68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HartfordMarriottMgr, Guest Services at Hartford Marriott Downtown, responded to this reviewResponded 13 June 2016

Thank you for being our guest recently, and for complimenting our newly renovated hotel lobby and LBar! Your feedback is important to us. We strive to exceed our guest's expectations in every way, and I'm concerned that we have fallen short of this goal on this occasion. If you have a moment to spare, I hope that you will contact me directly at the hotel to further discuss. Again, your feedback is essential to our operation, and our team would like to address your comments, especially regarding our hosts. I hope that we'll have the opportunity to welcome you back soon and show you what we do best.

Sincerely,
Christine T
Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2016

Rooms clean and comfortable although a little on small side. Easy check in, check out. Great location for business trip as there are multiple restaurants within easy walking distance and only15 minute cab ride to airport.
Room safe was broken and was not fixed even after I called to request repair

  • Stayed: May 2016, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Michelle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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