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Reviews (501)
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All reviewsevening receptioncapitol buildingfull kitchenhartford downtownbreakfast and dinnercomplimentary breakfastbushnell parkroom was spacioushome away from homebusiness tripsaturday nightgreat roomfront desk staffnice stayxl centerconvenient locationshuttle service
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Reviewed 4 June 2018

Located in downtown Hartford, there are plenty of restaurants, shops and easy access to public transportation near the hotel. We found several Dunkin Donuts within walking distance, a couple of great eating spots - Trumble Kitchen had good food and reasonable prices. We night capped at a Jamaican restaurant- The Russell which had 1/2 price appetizers, excellent jerk wings, coconut shrimp, and yucca fries. My friend had a Watermelon martini which was "sweet but good". The food at the restaurant beside the hotel was not that great, service was slow, look elsewhere!

The room had an issue (air conditioner was not functioning properly) which was promptly addressed by the staff. The front desk staff was helpful, and friendly. It was clean, and housekeeping was good. One double room had bathroom, the king room did not have a bathroom, but there was a second bathroom off of the kitchen area.

It is located right across from the park, which had a parade. There was noise but it was over at 10, and we had no problems with high noise levels.

All in all, it was a good experience. The front desk makes a refreshing cooler every evening which was excellent after a long day of conference activities. The breakfast is standard complimentary hotel breakfast. I would stay here again.

  • Stayed: June 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Kavmore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford Downtown, responded to this reviewResponded 7 June 2018

Hello Kavmore,

Thank you for choosing the Homewood Suites Hartford Downtown for your hotel accommodations during the city-wide conference. It was a pleasure to be your host. We're glad you enjoyed the surrounding area and the amenities we offer. Should your future travel plans include Hartford, we would love to welcome you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2018

Bar next door allows patrons to loiter outside. Saw multiple people urinating on the short walk from the parking lot to the front door. Noise from the bar was excessive and made it impossible to sleep.

  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank hamiltonkarenm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
josh p, Front Office Manager at Homewood Suites by Hilton Hartford Downtown, responded to this reviewResponded 4 June 2018


Thank you for taking the time to share your comments regarding your recent stay. Please accept our most sincere apologies for the challenges and difficulties you experienced. This is certainly not the normal high level of service we provide. We truly value each and every one of our guests and would want nothing but the best experience for them. We are regretful that you were disappointed with your stay and would like to have the opportunity to make it right.

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Reviewed 22 May 2018

The location is central to the Yard Goats (baseball team if you want to catch a game), the XL center and restaurants which serve local beers. Fantastic rooms with full size kitchens. Updated decor made for a pleasing sense of home. Thank you

  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Anne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford Downtown, responded to this reviewResponded 22 May 2018

Hi Anne,

Thanks so much for staying with us and providing your feedback. I'm so glad you enjoyed our central location and the amenities we offer. We hope to see you again in the near future.

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Reviewed 16 May 2018

Dirty room, microwave almost caught on fire, staff wasnt friendly, and they put me in a room that is next to a rooftop bar. I called down to ask for another room and I was told to put in ear plugs....

  • Stayed: April 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Homewood Suites by Hilton
Thank Foong Chee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
josh p, Front Office Manager at Homewood Suites by Hilton Hartford Downtown, responded to this reviewResponded 4 June 2018


Thank You for taking the time to write this review for my property. Your response is extremely helpful and I appreciate feedback. Please accept my sincere apology for the problems that you encountered at my hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2018

Staff was helpful and very friendly. Room felt like home. Convenient to place of business. Great complementary breakfast and evening social. Overall great atmosphere. Shuttle was available when needed. I would highly recommend staying at Homewood Suites in downtown Hartford.

  • Stayed: April 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank KVluv2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford Downtown, responded to this reviewResponded 1 May 2018

We're so glad you enjoyed our accommodations. Our number one goal is to make our guests feel at home. We appreciate that you took the time to share your feedback. We look forward to your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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