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Reviews (1,238)
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Show reviews that mention
All reviewsstarbucks coffeewet barsitting areafree breakfasttwo double bedsfree shuttleshuttle serviceoutdoor poolegg sandwichvery nice hotelwould definitely stay here againpull out couchgreat place to stayroom was spaciousold mystic villageoatmealoff the highway
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Reviewed 19 September 2017

Decent hotel, but not like recent Hyatt's I've stayed at in the NYC area and in NJ. Could have been a 4 except I reserved a room with a King bed, the woman at check in says "we have you for one night in a king room", yet when we walked into the room...2 beds and not even queens, but doubles. A double is great for one person, but I find them too small for 2 people. Fortunately my wife and I have been together for 35 years, so it's no big deal to sleep in separate beds for 1 night. This alone immediately took one point off the rating. Other than that, clean, quiet and reasonably comfortable although neither my wife nor I slept all that well...not sure why. Breakfast was good although scrambled eggs were scorched at bottom of pan. Also, after breakfast, we went back to our room and keys didn't work. Had to go back to front desk to get that fixed and we weren't the only ones as the couple that sat next to us a breakfast had to do the same thing. Again, not as good as other Hyatt's.

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank SirVayR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2017

We stayed here while house hunting in Connecticut. We also stayed here while we were waiting for our house to close. The customer service is Ritz Carlton level- it's seriously unreal. The breakfast is good- the eggs are cage free and delicious! They have a complimentary shuttle that will take you to downtown Mystic and also pick up. Literally so much fun and super convenient. I would definitely recommend this hotel to any family, friend, stranger, or dog visiting the area :)

  • Stayed: September 2017, travelled with family
    • Value
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Review collected in partnership with Hyatt Hotels
Thank katherinepY7512TR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2017

Walked from downtown Mystic to hotel, about 3 miles. After our great meal, it was a nice jaunt through the Mystic neighborhood and along the water. Treated ourselves to ice cream at the drawbridge. Breakfast was plentiful, warm and a nice variety of foods to choose. Free Shuttle service is also available if you choose not to walk. Highly recommend.

  • Stayed: September 2017, travelled with family
    • Value
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Review collected in partnership with Hyatt Hotels
Thank rmcdUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2017

Loved our room, pillows and bed very comfortable. Coffee hot, loved the tea selections and the cage free eggs. Someone was always cleaning to make the hotel sparkle. We will return again in the very near future.

  • Stayed: September 2017, travelled as a couple
    • Value
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Review collected in partnership with Hyatt Hotels
Thank Darci F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2017

Excellent hotel, great location, great room. Nice set up in the room as you have a living room with a 42" TV that swivels to the bed side of the room for convienience. Starbucks cofffe served in the lobby. All in all pretty good deal.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank P1666AYjamesp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael A, General Manager at Hyatt Place Mystic, responded to this reviewResponded 9 September 2017

Hello!

Thank you for your review of Hyatt Place Mystic. We truly appreciate your business, and we look forward to welcoming you back to our hotel in the future!

Best Wishes,

Michael A
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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