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“A True example of Hospitality, Great Hotel, Excellent Staff reminiscent of a famous Kissimmee destination!”

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Residence Inn Shelton Fairfield County
Ranked #5 of 6 Hotels in Shelton
Certificate of Excellence
GreenLeadersBronze level
Reviewed 18 July 2016

My wife and I had the recent pleasure of staying at Residence Inn Marriott at Shelton Fairfield County for leisure. This was a stop on our way back home from Maine. We were both tired and decided to see if we would be able to get an early check in. We met a young woman by the name of Sira at the front desk who just had one of the warmest smiles we have ever had the pleasure of encountering. You could immediately realized that this young woman truly loved her career. She immediately recognized that we were tired and did everything she could to accommodate our request getting us a room within 10 minutes. The room was absolutely clean, spacious layout, great decor. The bathroom was spotless! You could tell that this organization, staff members are seriously committed to providing optimal customer service throughout your stay.
Every staff member we encountered had a warm smile and a heartfelt "Hello" or "Good Morning". My wife and I are Executive Management members of our company and travel often for leisure and business. We've stayed at some of the best hotels worldwide and was quite surprise to find ourselves immediately upon checkout discussing our next stay at this hotel. Then we realized what is was, Excellent caring staff with some of the warmest smiles on earth! Great clean rooms the Penthouse unit is a must do!! It has a nice pool, not huge but big enough and super clean. It has a communal gas barbecue grill for guest to use as well. An ample fitness center, very good breakfast, cooked fresh on the premises. In room dining services with an expansive selection of foods equal to a Diner. All appliances and televisions are fairly new and are flat screens, great soaps, shampoos and lotions! Plenty of parking! This hotel is a must do for anyone close to this location, traveling through CT, or even planning to vacation in CT. Again I want to commend the staff, especially Sira. This young woman is the epitome of hotel quality and customer service! Absolutely superior staff in handling request and assisting customers. I look forward to future visits and although I can't guarantee personal business for this hotel I have mentioned this hotel to to at least 30 people and will make sure I mention this to all of the associates who work in our company , if they want a great quick 2 day getaway or long extended stay locally in Shelton CT. this is the place to visit!

Room Tip: All Studios are spacious, Penthouse Rooms are Spacious, Duplex unit with Queen Bed and separate bath...
  • Stayed: July 2016, travelled with family
    • Value
    • Cleanliness
    • Service
Thank richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn G, General Manager at Residence Inn Shelton Fairfield County, responded to this reviewResponded 1 August 2016

Thank you so much! Your review means a lot to us. We love to hear about our guest experience with us! We are happy to hear you enjoyed staying with us and we hope you come beack soon!

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Reviews (280)
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31 - 35 of 280 reviews

Reviewed 11 July 2016

I loved staying here for many reasons. Rooms are designed like studio apartments, they are very large with all the necessary appliances. They are almost like small condo so you don't hear no neighbors. Price is reasonable as well.

Room Tip: I stayed there once so I can't compare but I loved the room I stayed.
  • Stayed: December 2015, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Ted A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn G, General Manager at Residence Inn Shelton Fairfield County, responded to this reviewResponded 1 August 2016

Thank you for staying with us! We are happy to hear you enjoyed your stay. We strive for guest satisfaction and are always looking for ways to improve. Thank you again for staying with us and we hope to see you again soon!

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Reviewed 10 July 2016

We stayed for 5 nights in July. This is a first generation Residence Inn with multiple 3 story buildings. It was renovated about 6 years ago. The gatehouse is small, dark and uninviting. There are no comfy chairs to gather with friends or family. Lighting is insufficient. Their Marketplace was literally empty. Common areas outside were again very tight and small. There is one seating area immediately outside of the gatehouse. A small pool area with sufficient amount of chaises and chairs. However, we arrived on July 4th and the area was MOBBED! There were multiple large groups of people everywhere. Seemed like the hotel was selling day passes to locals. Not good. The studio suite was spacious. We had two double beds. But the place was old and tired. Room was always humid; I could feel it in the carpets and still damp towels that hung by the bathroom. Even though I'd heard multiple times that they were planning renovations in 2017, that doesn't really do me any good today. Full kitchen was stocked with plates, silverware, & glasses.

Breakfast was pleasant. Make your own mini waffles, scrambled eggs, bacon, yogurt. I would have liked to see a smile or a "good morning" or even a glance from front desk staff.

Evening mix was nice as well. Wine and beer with some light fare.

Wait for the renovation if you want to try this property. There are better options close by, it seems.

  • Stayed: July 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank jeffmylene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn G, General Manager at Residence Inn Shelton Fairfield County, responded to this reviewResponded 1 August 2016

Thank you for taking the time to write a review. We are anticipating a room renovation for 2017 and we hope to give our guest rooms a nice refresher! We hope to see you again next year!

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Reviewed 6 July 2016

we find this a perfect place to bring our grandson and we had this same penthouse rm about a year ago. In between we had a better room. There were some issues; fan needed cleaning, downstairs tub, ceiling and doorknob in bathroom were still in need of repair. I spoke at desk upon departure as it must go unreported or other ignored. We hope to return as it is clean and has good breakfast choices. A little attention could make it a lot better. Staff is nice and weekday evening mixers with treats are nice for guests also.

Room Tip: the penthouse rooms are 2 story with 2 bedrooms, 2 baths, kitchen ,living rm and 2 tv's
  • Stayed: June 2016, travelled with family
    • Value
    • Cleanliness
    • Service
Thank peggyvb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn G, General Manager at Residence Inn Shelton Fairfield County, responded to this reviewResponded 1 August 2016

Thank you for taking the time to provide us with feedback from your stay. We strive for guest satisfaction and we hope to take your suggestions and ensure this was an isolated issue. Thank you again for your review and we hope to see you again soon!

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Reviewed 28 June 2016

Construction in the lobby was expected, however the job super for the construction crew apparently didn't understand that we, the guests, might want to park within 1/4 mile of our room. Not an exaggeration as we arrived post 10pm, and walked that far. The reason was apparent in the daytime - all construction lockers (the size of parking places) were randomly "parked" all of the lot taking up at least 10 to 20 space nearest the door.

Once inside - rooms are brand new - brand new everything. My room was quiet, but I had six rooms, and other guests were mixed with noisy HVAC being the biggest complaint.

Lobby was non-existent - like a bomb went off - by the time you read this it's probably all done, so if you like Marriott and Residence - give it a whirl.

  • Stayed: June 2016, travelled on business
    • Value
    • Rooms
    • Service
Thank FlyByRV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn G, General Manager at Residence Inn Shelton Fairfield County, responded to this reviewResponded 1 August 2016

Thank you for taking the time to write a review of your stay. Unfortuately, we are not going through any construction on our property. I am unsure of the specific construction you saw. Please feel free to discuss this with me directly.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Shelton Fairfield County

Address: 1001 Bridgeport Ave, Shelton, CT 06484-4675
Region: United States > Connecticut > Shelton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 Hotels in Shelton
Price Range: RM517 - RM1,096 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Shelton Fairfield County 3*
Number of rooms: 96
Official Description (provided by the hotel):
Serenely located in the close proximity of many corporations, universities such as Yale and area attractions for the whole family to enjoy, which include The Beardsley Zoo, CT Sports Center and the Webster Arena at Harbor Yard. The Residence Inn offers an ideal location for an overnight stay or extended stay conveniently located just minutes from Perkin Elmer, Bic, Unilever, Prudential and Sikorsky Aircraft and easily accessible to the Merritt Parkway and I-95.Our peaceful atmosphere is complimented by our outdoor swimming pool, BBQ area accessible by all of our guests, basketball court and badminton court, fitness center and free passes to the renowned Fitness Edge Sports Center for all of our guests. Our homelike surroundings invite you to relax, and our community atmosphere makes you feel like you are not far from home. We emphasize the work life balance by offering free Wi-Fi, guest laundry, complimentary hot breakfast and light dinner every Monday-Thursday. Spacious suites feature a separate living room with fireplace, kitchen and eating area, private bedroom with bath and upstairs another bedroom and bathroom. Other rooms include a one queen size bed with fireplace, kitchen and living area or rooms with two queen size beds. Parking is complimentary for all guests. Our mantra for the Residence Inn in Shelton which we hope you also enjoy is:“It’s not a room. It’s a Residence”.Come visit us soon!!! ... more   less 
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Also Known As:
Residence Inn Shelton Fairfield County Hotel Shelton
Shelton Residence Inn

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