We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disgusting”
Review of The Iron Horse Inn

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
The Iron Horse Inn
Ranked #3 of 3 Simsbury B&B and Inns
Reviewed 16 June 2010

We recently stayed at the Iron horse inn because the photos on their website were beautiful, well once we got there we got the real truth this place is disgusting, we stayed in the apartment there was water damage on the ceilings, mold on the curtains, dont get me started about the tub and shower, we had to tie a wash cloth around the shower head just to hold it up. the room smelled of mold and must i would never recommend this place to anyone

  • Stayed: June 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank tjo1026
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (40)
Traveller rating
Traveller type
Time of year
Language

31 - 35 of 40 reviews

Reviewed 24 February 2010

I stayed there for 3 nights and had a comfortable stay. The staff was polite and the owner was attentive and helpful. I called the front desk a few times and each time I was immediately helped. I had requested more blankets and within 5 minutes, it was brought to me. The owner was very nice and suggested great restaurants to eat near by at. While checking in, the owner brought her new born baby along, but she did not let the baby come in the way of her checking me in. One could easily see that this is a family owned business but that did not hinder the professional and courteous service I received. The rooms were clean and comfortable as well.

  • Stayed: February 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank tictactoe20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2010

Conveniently located for my needs, but obviously mismanaged. Repair work haphazardly done with mismatched materials and smelly hallways give this property a flophouse ambiance even though the rooms are reasonably clean. Front desk staff was unfriendly and brusque, (apparently we had interrupted her tv viewing or something). Returning after dinner, I had to call again because I lost money in both vending machines. First call was answered and hung up. Subsequent call was not answered. Next morning at check out, still no one there - a couple of keys laying on the counter. I declined to leave mine because anyone could have picked it up. I disposed of it on the road in a dumpster. The manager, (who was also {not} at the front desk - she told me she had a baby to take care of -that's why she did not answer - my problem?), called and emailed me demanding the return of the key and threatening to charge me for the cost of changing the locks. Unbelievable! As a hotel G.M. myself, I found this experience appalling.

Stayed: December 2009, travelled on business
3  Thank mjolner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2009

I think it is very important for families who select this place to know, the pool is not open and there are no plans to open the pool anytime soon ( the owner told me this himself). The service is fine but there was no information provided that the pool is out of commission until we arrived. I think they should have provided a discount.

  • Stayed: June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank phreynoldo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MDean3, Manager at The Iron Horse Inn, responded to this reviewResponded 24 February 2010

The pool was closed at that time because of a tornado which brought with it winds that ranged from 80 to 90 mph.
We had to keep the pool closed for the weekend due to the to the amount of debris which was left in the pool.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2008

The Iron Horse Inn is a beautiful place to stay with great accomodations and helpful/friendly staff. I visited for only 1 night for a family gathering but will definately go back when I am in the area again. I found the rooms to be spotless, comfortable, and a great size for large families. The town is also beautiful with many restaurants in the area. There is a great outdoor pool that I will check out in the summer and some good places to ski near by. Can't wait to stay there again- recommended for a quiet weekend away or a place to unite with friends or family.

  • Stayed: December 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank Rinz414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Simsbury
3.8 km away
The Simsbury Inn
The Simsbury Inn
#1 of 1 in Simsbury
199 reviews
9.0 km away
Avon Old Farms Hotel
8.3 km away
Residence Inn Hartford Avon
Show Prices
Show Prices
Show Prices
1.3 km away
Simsbury 1820 House
Simsbury 1820 House
#1 of 3 in Simsbury
348 reviews
7.7 km away
Green Acres Bed and Breakfast
Show Prices
Show Prices

Been to The Iron Horse Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Iron Horse Inn

Address: 969 Hopmeadow St, Rt. 10, Simsbury, CT 06070-1824
Region: United States > Connecticut > Simsbury
Amenities:
Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 B&Bs / Inns in Simsbury
Price Range: RM354 - RM358 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Iron Horse Inn 2*
Number of rooms: 27
Official Description (provided by the hotel):
27 Units, With Outdoor Pool Free Wireless Internet Available In All Rooms, 2 Bedroom Apartment Available For Weekly Rent, Special Rates For Long Term Stay, Pet Friendly. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and Expedia so you can book your The Iron Horse Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Iron Horse Hotel Simsbury
Iron Horse Inn Simsbury

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing