Great people managing age old hotel.
Both Sam and Shelly were at their best in providing an amazing stay experience for the entire week.
Just after check-in, we felt like moving to another hotel as the rooms allotted to us were smelly and gloomy. Fortunately, (yes fortunately) there were no other other available close by and we had to end up staying here.. but Shelly was at her best in providing us alternate rooms the very next evening as soon as the rooms were available.. Even Sam (the GM) was really courteous and friendly.. From guiding us to the right places for shopping to making sure that we get early breakfasts before we leave for work, he was totally at his best.
By the end of our week long stay, we were actually glad to have stayed here as we might not have got the same service and attention at any other hotel.
- Official Description (provided by the hotel):
- 91 rooms, free deluxe complimentary breakfast, free high speed internet, HBO, indoor heated pool and fitness center, newly renovated, restaurant on premises with a lounge (waiting to be built). ... more less
- Reservation Options:
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- Also Known As:
- Quality Hotel Torrington
- Quality Inn Torrington
- Torrington Quality Inn