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Fairfield Inn & Suites by Marriott Uncasville
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Reviews (86)
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All reviewsstayed hererooms are newly renovatedfree shuttletwo queen bedsmohegan sunhotel appears to benice linensturkey sausagemaybe minuteshighly recommend this hotelseparate sitting areafree breakfastshuttle only runshalf wallgreat shuttle servicethe hotel is cleanliving room
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6 - 11 of 86 reviews
Reviewed 1 April 2018 via mobile

I recently made last minute reservations at the Fairfield Inn. Everything was so nice. The check in was quick and friendly. The room was very spacious. There were two queen beds, a sitting area, large bathroom, microwave, and fridge. The bed was comfortable and had nice linens. Breakfast was included, typical hotel breakfast. The area was very clean, with somebody cleaning and refilling the chaffing dished constantly. I would recommend the Fairfield Inn without hesitation.

Stayed: March 2018, travelled solo
Thank cathyhutch2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim N, Director of Sales at Fairfield Inn & Suites by Marriott Uncasville, responded to this reviewResponded 4 April 2018

Thank you for your review and recommendation! We take pride in delivering a memorable experience for our guests and we are glad to hear you enjoyed your room, the amenities, breakfast and our staffs service.

We appreciate your feedback and hope to see you on a future visit to Uncasville.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018

Pleasantly surprised! Such a nice clean place and so close to the casino. Less than 1/4 mile, they offered shuttles throughout the night. Rooms were spacious and very comfortable. Definitely will visit again.

Stayed: March 2018, travelled as a couple
Thank Marianne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim N, Director of Sales at Fairfield Inn & Suites by Marriott Uncasville, responded to this reviewResponded 4 April 2018

Thank you for your kind words about your recent stay at our hotel. We are happy to hear that you found our rooms comfortable and spacious, and our location convenient. We look forward to seeing you the next time your travels bring you to Uncasville.

Thanks!

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Reviewed 29 March 2018 via mobile

We only stayed one night but it was fine for a quick show at Mohegan Sun. Shuttle only runs until 12am. I think a little later would be appreciated by most. We missed breakfast as it ends at 930. We did report that we had black mold on our shower wall and ceiling but they seemed disinterested. I didn’t get the feeling that they would have it checked. Overall an average hotel.

Stayed: March 2018, travelled as a couple
Thank Tikimom17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim N, Director of Sales at Fairfield Inn & Suites by Marriott Uncasville, responded to this reviewResponded 29 March 2018

Thank you for your stay at the Fairfield Inn & Suites Uncasville, and thank you for your review letting us know the issues you experienced during your stay with us so that we can correct them. It is feedback like yours that allows us to make sure the issues you experienced do not continue to be a problem. I am disappointed to hear we did not exceed your expectations. If you are ever in the area again and are willing to give us another chance, it would be my pleasure to ensure that we go above and beyond to exceed your expectations. Please contact Kim, Director of Sales and I will ensure you have a great stay.

Thank you for your time filling out a review for our property.

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Reviewed 26 March 2018

I've never stayed at this property before this weekend and I would recommend it to anyone going to Mohegan Sun or Foxwoods to try this property. The front desk staff was very nice upon check in. The rooms were very clean and comfortable. What I like most about the hotel that although it was sold out it was very quiet at night. Another perk of this hotel is breakfast is included. It was a very nice breakfast buffet. It also has a shuttle to Mohegan Sun.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank MAC402014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim N, Director of Sales at Fairfield Inn & Suites by Marriott Uncasville, responded to this reviewResponded 27 March 2018

Thank you for your review and recommendation. It is always great to hear that the staff was very nice upon check in. We will be sure to share your comments with our team to encourage the great work! It is also great to hear that the rooms were comfortable and that you enjoyed our hot breakfast buffet.

Thank you for staying with us. We look forward to seeing you the next time your travels bring you to Uncasville.

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Reviewed 12 March 2018

We stayed at this hotel to attend a concert at Mohegan Sun (staying overnight at the actual casino is very expensive). The hotel was very busy, but we were able to check into our rooms a bit earlier than the listed check-in time. The rooms were clean and obviously recently renovated.

The shuttle was perfect and the ride was only a few minutes to the casino. You're given a number to call the driver when you're ready to return to the hotel, but we didn't even need to call. The shuttle was waiting when we were ready to go. The drivers were also very nice.

Breakfast was offered in the morning for free. The area was clean and there were several food options (including meatless "sausage").

My only complaint would be the noise level of the rooms. We could hear people in the hallway. To be fair to the Fairfield though, I can't recall the last time I've stayed somewhere that is very quiet in the room. The door of our room almost looked to be too small for the door jamb. I wasn't even sure that it would close properly (thankfully it did).

I'd definitely stay here again and recommend it as a solid option for a Mohegan sleepover.

  • Stayed: February 2018, travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank ddupont1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim N, Director of Sales at Fairfield Inn & Suites by Marriott Uncasville, responded to this reviewResponded 19 March 2018

Thank you for providing feedback about your recent stay at our hotel. We are thrilled you chose our hotel for your most recent stay and want to thank you for the compliments and recommendation.

Thank you for staying with us and we look forward to seeing you whenever your travel needs bring you back to Uncasville!

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