The receptionist was friendly and eager to serve. The room decor was tasteful and clean. Great to see that this extends into the bathroom. Great shower inside.

There's a cafe below but opening hours are short (until 3pm if I remember correctly) -- efficiency from the business standpoint perhaps. Cafes and fast food can be had within a 5 minutes walk. Speaking of distance, that's also true for the Senai International Airport too.

One negative's got to be room-to-room sound insulation. My neighbor's kids were having the time of their lives and I'm a reluctant guest to the party. Lucky for me, they packed up by nightfall. If you're a light sleeper and you need to catch an early flight the next morning, you could try getting the hotel to put you further away from the other guests during reservation / check-in. Not sure if they'd oblige though.

The next time if I have an early flight or touchdown late, I'll definitely consider this place again and hopefully this time minus the screaming. After all, the kind of travelers who'd patronize this place have the next leg of their travel planned.

We missing our flight to KUL, we decided to This hotel for first night in Malaysia. We find out staff very friendly, Helpful & so kind they knew that we didn’t have dinner yet because of our issue One Man Night Shift Receptionist staff he brought his cookies for us, and to make us happy and relax as the flight already missed.
I can say their room, amenities is same as their website, we do loved and enjoyed our stay there.
Recommend