Let me say at the outset that I did not originally reserve space in this hotel. As a Hilton Honors Diamond member I enjoy staying at different properties at any given location. Having once already stayed at this Embassy Suites before (and gave a good review here) back in 2015, for my return to Newark I decided to stay next door at the Homewood Suites, a much smaller and seemingly quieter building than the Atrium style that defines most Embassy Suites. However the day before my stay, Homewood called me and said they had overbooked, and moved my reservation next door to this Embassy Suites. With not much choice since I had train trips involving the Newark station already booked, I went along with this.
Upon entering the hotel, I found a sign near the two elevators that they were being serviced. True, only one was working and the other was parked at the second floor. This caused long waits and crowding in the remaining elevator once it did come. But furthermore, the "working" elevator, when I needed to go downstairs from the 5th floor, was skipping my floor. Despite pressing the button and waiting, it would bypass the 5th floor and the indicator light on the button would just go out. So I ended up going to one of the stairways located in the corner of the building. When I got to the ground floor, the only exit was outside, rather than into the lobby. Good thing it was not too cold outside as I had no jacket. From that point, I took to using the opposite stairway in the back of the lobby that did have access from inside.
The room itself was OK in size, as was the bathroom. There were no issues with WiFi, TV, nor climate control.
Breakfast was the high point of the stay; that has not deteriorated although it was more self service than the time I had been there before.
Overall, my last memory of the hotel was the walk down the stairs with my heavy luggage. Since I had to walk and catch a train at the station a mile away, I did not wish to wait an eternity for an elevator that might never show up. It was be my last memory ever.