Stopped here because my 1st choice was full. Room had micro and fridge. Fridge very noisy. No clock nor shampoo. There is a dunkin doughnut near. But rest not open for break. AC worked fine. Towels very skimpy.
3
3
13
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Tour274544
Would not stay there again
Review of Motel 6 Newark, DE
Reviewed 20 Sept 2021
The reviews mentioned that it wasn't always cleaned the best, so in my reservation, I asked that they take a look at the room before we got there because we were coming late at night and didn't want to have to deal with a room change.
The important parts of the room looked sufficiently clean, but there were marks on the walls etc that made it feel not clean. We didn't find hair on our pillows or anything horrible like that.
We reserved a non-smoking room, and the room smelled horrible. When I took my nightclothes out of my suitcase at home, they smelled like the nasty room; that's how bad it was. When I put on my CPAP, it was utterly gross.
Rather than put us in the brghtly lit, and welcoming front of the property, they put everyone on the small area by the big fence with the graffiti by the highway.
There was a minicule amount of toilet paper in the room, and when we realized that there was not a spare roll in the room at 7:30 in the morning, we called the front desk. They said that housekeeping comes in at 9am, or we could come to the desk and pick up a roll. With full bladders. At 7:30 in the morning. Just getting out of bed. We could get dressed and walk to the front desk to get a roll of toilet paper... Let that sink in.
We wouldn't stay there again. We'll try some place else.
Date of stay: September 2021The important parts of the room looked sufficiently clean, but there were marks on the walls etc that made it feel not clean. We didn't find hair on our pillows or anything horrible like that.
We reserved a non-smoking room, and the room smelled horrible. When I took my nightclothes out of my suitcase at home, they smelled like the nasty room; that's how bad it was. When I put on my CPAP, it was utterly gross.
Rather than put us in the brghtly lit, and welcoming front of the property, they put everyone on the small area by the big fence with the graffiti by the highway.
There was a minicule amount of toilet paper in the room, and when we realized that there was not a spare roll in the room at 7:30 in the morning, we called the front desk. They said that housekeeping comes in at 9am, or we could come to the desk and pick up a roll. With full bladders. At 7:30 in the morning. Just getting out of bed. We could get dressed and walk to the front desk to get a roll of toilet paper... Let that sink in.
We wouldn't stay there again. We'll try some place else.
Value
Cleanliness
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brand Experience Team, General Manager at Motel 6 Newark, DE, responded to this review
Responded 11 Oct 2021
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.
Lilith
#Team6
Lilith
#Team6
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (46)
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2 - 7 of 46 reviews
hrcalso
Grand Rapids, Michigan
397185
Date of stay: August 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brand Experience Team, General Manager at Motel 6 Newark, DE, responded to this reviewResponded 11 October 2021
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again.
Lilith
#Team6
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
graceb71888
1
The rooms were clean, and the customer service was okay. I would say it's nice to go to for a night or more. Free wifi good area , hot water. Ac/ heat. I was able to relax and get a peaceful sleep. I would recommend it for others.
Date of stay: March 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6Team, Brand Experience Team at Motel 6 Newark, DE, responded to this reviewResponded 12 February 2019
Dear Grace,
We appreciate you recognizing our excellent service, and we are glad to hear you enjoyed your stay. We hope to see you again soon.
Safe Travels.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
jcabre2013
Houston, Texas
32
Flight cancelled and this was all that was available. Would have been better off sleeping at the airport. The hotel is falling apart, no idea how it passes inspection. Dirty, dingy, disgusting. The bathroom was tiny. The front of the toilet was only about six inches from the wall, you had to straddle it like a horse. The 'tub' was a half tub. The parking lot was like a used car lot. A screaming woman woke me in the morning. Worse than a Third World hovel.
Date of stay: August 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6Team, Brand Experience Team at Motel 6 Newark, DE, responded to this reviewResponded 15 October 2018
Dear Guest, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment and as such, we apologize. We invite you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Stephen G
Fort Lee, New Jersey
7211
via mobile
The room was clean, but no shampoo or conditioner were provided. The floors were faux wood instead of carpet, but I liked it. The parking lot seems difficult to get into from the main road. There is a Denny's in the parking lot if you like that.
Date of stay: October 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beth S
84
via mobile 
Needed to take a shower after I left the hotel; my room was that disgusting! Note the mold in the shower, the filthy handprints on the bathroom light switch and door, the drips and dirt? splashes on the wall above the toilet paper holder, the torn wallpaper in the room's hallway and more accompanying dirt. And could the sheets and towels be more scratchy? No. There was also a feminine product left in the parking lot overnight, that was still there in the morning when I left at 10 AM. Beware of mega potholes in the parking lot as you dodge around the trash. Needless to say, I will not stay at a Motel 6 in the future. Yuck!
Date of stay: May 2017
Ask Beth S about Motel 6 Newark, DE
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.