I travel over 310,000 miles a year and stay over 110 nights away from home so when I saw that Cape Coral had a Westin 5-Star Property, I instantly booked. When you arrive at the property, what appears to be the main entrance is blocked without explanation so one has to enter through the service entrance. There is no porter staff to assist with luggage and the walk in quite far. When I tried to check in at 4:30pm, no rooms were ready. They offered a drink at the bar, but the bar wouldn’t accept the chit I received. My room on a non-SPG floor next to the elevator, even though I’m a gold member) did become ready fairly fast. The room although overlooking the water is very generic. No minibar, refrigerator or even a working ice machine. I spent the next day away and returned to my room still unserviced so I went to the front desk who confirmed that housekeeping was gone for the day. Looking forward to see how they screwup tomorrow!
- Official Description (provided by the hotel):
- The Westin Cape Coral Resort at Marina Village offers you all the amenities of Tarpon Point Marina including four star waterfront views, plus resort luxuries such as room service, housekeeping and concierge services. Experience flawless service in our sleek tower of guest rooms and suites with sweeping views of the Caloosahatchee River, San Carlos Bay and Gulf of Mexico. Our traditional rooms and our 1, 2 and 3-bedroom suites range from 445 square feet to 3,500 square feet, with grand rooms, master suites, guest suites, and dining terraces. ... more less
- Reservation Options:
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- Also Known As:
- The Resort At Marinavillage Hotel Cape Coral